Rosewood Hotels & Resorts has brought together a highly experienced team of talented hospitality professionals to lead its development.
Hong Kong Team
Chief Executive Officer
Sonia Cheng leads a team of seasoned industry professionals to spearhead the regional and international expansion of Rosewood Hotel Group. Ms. Cheng is also executive director of New World Development Company Limited and New World China Land which comprise one of the largest conglomerates in Hong Kong.
Before joining Rosewood Hotel Group, Ms. Cheng worked with a major international investment bank and a global American private equity firm, specialising in real estate investments. She is a chairman of the advisory committees of the School of Hotel and Tourism Management at The Chinese University of Hong Kong and the School of Hotel & Tourism Management Industry at The Hong Kong Polytechnic University. She is a member of the Y. Elites Association, the Young Presidents’ Organisation, the Hong Kong United Youth Association and the Eleventh Guizhou Municipal Committee of The Chinese People’s Political Consultative Conference. Ms. Cheng holds a Bachelor of Arts degree in Applied Mathematics with a concentration in Economics from Harvard University.
Chief Operating Officer
Symon Bridle joined Rosewood Hotels & Resorts after 18 years with Shangri-La Hotels and Resorts where he held senior corporate management positions in development and operations divisions, including COO. He also held several general manager posts at leading Shangri-La hotels. Mr. Bridle previously worked with Southern Sun Hotels and Westin Hotels in South Africa and in luxury hotels in Switzerland and Bermuda. He began his hotel industry career in 1980.
Senior Vice President - Technical Services
John Shamon leads the project development and engineering team in operation planning, design management and engineering development of all hotel renovations and future projects. He has more than 34 years experience in technical services, including a post as Group Director of Technical Services for Mandarin Oriental Hotel Group, where he supervised the planning, interior design, project management and engineering functions for all new and existing Mandarin Oriental hotels worldwide. Mr. Shamon was also 20 years at Hyatt, including a position as Vice President, Technical Services for the Asia-Pacific region.
Group Vice President - Finance
Francis Ling has more than 25 years’ experience in accounting and financial management, with a focus in international luxury hotel groups. Mr. Ling’s most recent position was Vice President of Finance for Marco Polo Hotels Management Ltd. Previously, Mr. Ling held various executive positions at Hyatt Group, culminating as Director of Corporate Finance for Hyatt International - Asia Pacific, Ltd.
Ooi Lay Peng
Group Vice President - Human Resources Development
Ooi Lay Peng has extensive experience creating human resource structures for new businesses. Prior to joining Rosewood Hotels & Resorts, she headed human resources operations for MGM Grand Paradise Limited in Macau. At Intel, Ms. Ooi was responsible for a division covering 20,000 employees in Costa Rica, Philippines, Malaysia and Shanghai and helped build One China HR that supported all Intel businesses in China. She also spent 10 years with Hyatt International, culminating as Director of Human Resources – North Asia.
Group Vice President - Food & Beverage
Ivan Suardi has more than 22 years’ experience in the food and beverage industry, conceptualising new restaurants and supporting the technical and culinary aspects of luxury hotel food and beverage projects. Before joining Rosewood Hotels & Resorts, Mr. Suardi was the Director of Food and Beverage projects in Asia Pacific for Hyatt International. He was with Hyatt Hotels for more than 16 years in Hong Kong, Taipei, Manila, Almaty, Jakarta and Dubai.
Vice President – Development, Asia Pacific and China
Katerina Giannouka leads the Asia Pacific development teams in the regional expansion of the group’s three brands. She has 14 years’ experience in hotel development, asset management, feasibility, advisory and operations management. Previously, in her role as senior director, development and acquisitions with Starwood Hotels & Resorts Worldwide, she was responsible for development for Starwood’s nine hotel brands and executing the company’s growth strategy in Europe, Africa and the Middle East.
Vice President - Engineering
Eddie Lam has more than 20 years experience in hotel engineering operation and technical services. He was previously Vice President of Technical Services, Asia Pacific for Le Meridien Hotels and Resorts. He has worked on many new-build hotel projects in Hong Kong, China and Southeast Asia as a technical services consultant and successfully completed more than 20 reputable hotel projects including Le Meridien Cyberport, Hong Kong and Le Royal Meridien Shanghai.
Vice President – Development, China
Sunny Li sources management agreements and investment and joint venture opportunities, with a focus on expansion in China, to achieve the group's aggressive growth targets. Mr. Li has over 30 years' experience in the Hong Kong, mainland China and regional hospitality industry covering development, operations, and sales and marketing at both corporate and property levels. Most recently, he was vice president of development, Greater China at Mövenpick Hotels & Resorts in Shanghai for three years following a four-year position as director of development, Greater China at Wyndham Hotel Group in Hong Kong.
Vice President - Sales & Marketing
May Pendraat oversees strategic sales and marketing, with a focus on sales operations, revenue management, distribution, e-commerce and loyalty marketing. She also supports individual operating hotels and ensures the successful marketing of opening hotels. Ms. Pendraat has more than 25 years sales and marketing experience in the Asia Pacific hospitality industry. Most recently, she was vice president of sales and marketing at Marco Polo Hotels for two years following a three-year position as area director of marketing at Marco Polo Hong Kong Hotel. Previously, Ms. Pendraat was with Hyatt Hotels and Resorts for more than 20 years.
Radha Arora brings 30 years’ luxury hospitality leadership experience to his role, including serving in top positions at some of the world’s finest and most celebrated luxury hotels. Mr. Arora joined the company from Four Seasons Hotels and Resorts, where he was a 16-year veteran. His most recent position was Regional Vice President and General Manager of the Beverly Wilshire, as well as presiding over Four Seasons properties in the western United States and South Pacific.
Senior Vice President of Legal and General Counsel
Susan Aldridge is responsible for all of the legal affairs of the company. Prior to joining Rosewood Hotels & Resorts she was international counsel with Exxon Mobil responsible for major transactions. Before attending law school Ms. Aldridge was Tax Manager for PricewaterhouseCoopers and Director of Taxation for The Rosewood Corporation.
Vice President of Development/Europe, Middle East & Africa
Paul Arnold is responsible for leading expansion initiatives across Europe, the Middle East and Africa. Mr. Arnold worked globally with Ernst & Young for 12 years, five of which were spent in the United States before relocating to Dubai where he helped establish, and later led, the firm's real estate, hospitality and leisure advisory services practice across the Middle East and North Africa. He began his career in the hospitality industry in operational roles at several hotels in the United States.
Vice President of Sales & Marketing
As Vice President of Sales & Marketing, Dianna Balabon brings more than 24 years experience in luxury hotel sales and oversees all sales and marketing initiatives within the company, including management and supervision of Rosewood’s six regional sales offices and the properties’ sales and marketing directors. Prior to joining Rosewood, she held vice president positions with Andre Balazs Properties, The Trump Collection and The Peninsula Hotel Group. Ms. Balabon holds a Bachelor of Arts degree in Journalism and Mass Communication from the University of Iowa.
Vice President of Operations/Americas
As Vice President of Operations – Americas, Graeme Davis oversees operations in addition to providing support and directions for acquisitions and future openings. Mr. Davis joined Rosewood Hotels & Resorts in 2012 and quickly rose to the position of Regional Vice President. Prior to Rosewood, he enjoyed an 11 year career at Starwood Hotels & Resorts where he became their Regional Vice President Operations for the Southern Region and Caribbean across all brands. Before his Starwood tenure, Mr. Davis worked in operations in a number of international hotel companies including St.Regis, Luxury Collection and le Meridien.
Vice President of Human Resources, Americas and Europe
As Vice President of Human Resources at Rosewood Hotels & Resorts, Jacqueline Pucci is responsible for aligning the human resources function as a strategic partner providing direction for operational needs. Ms. Pucci brings to her role a wealth of experience in human resources with over 26 years of expertise, 15 of these years spent with Four Seasons Hotels & Resorts. Most recently, she was the Senior Director of Human Resources, Labor Relations and Compliance, Americas for Four Seasons. Prior to Four Seasons, Ms. Pucci worked at landmark hotels such as The Pierre, The Plaza Hotel and The Waldorf Astoria in New York.
Vice President of Development/The Americas
Erin Green brings strong experience in both finance and development to his position. He most recently served as Senior Director of Development with Hilton Worldwide, overseeing the growth of the Waldorf Astoria and Conrad brands across Europe and Africa. Mr. Green's prior experience includes development roles with Starwood Hotels & Resorts, with specific responsibility for W Hotels in North America, Europe, Africa and the Middle East, as well as financial and strategic planning positions with American Express, Micromuse, Inc., The Walt Disney Co. and Bain & Company.
Vice President of Technical Services
Kip Townsend joins Rosewood Hotels & Resorts following a 19 year career with Hyatt where he most recently served as Vice President of Architecture and Design for the Americas. Mr. Townsend is no stranger to international architecture and design having completed projects with Hyatt in Dubai, Hamburg, Mendoza, Beijing, Ningbo, Goa, Buenos Aires, Delhi, and Sao Paulo among many other locations worldwide.