Al Faisaliah Hotel’s Concierge Receives Prestigious International Les Clefs d’Or Award

March 24, 2013

-Only awarded Concierge in Kingdom of Saudi Arabia-

Riyadh, Saudi Arabia: Rami Abou Akel, Assistant Chief Concierge at Riyadh’s leading ultra-luxury hotel, Al Faisaliah Hotel, A Rosewood Hotel, has become the only concierge in the Kingdom of Saudi Arabia to be awarded the prestigious Les Clefs d’Or. Regarded as the ultimate recognition of excellence for concierge professionals, the award is presented by the Union International Des Concierge d’Hotel, an organisation founded in France over 60 years ago.

A Syrian national, Abou Akel has enjoyed continued career success at Al Faisaliah Hotel, starting on the Concierge Desk six years ago and working his way to his current senior position. Al Faisaliah Hotel, owned by Al Khozama Management Company, has earned a reputation worldwide for exceptional personalised service and the highest standards in guest relations, and has been the recipient of a number of international awards over the past decade. This is the first time for a member of the hotel’s concierge staff to receive Les Clefs d’Or.

“To be the only concierge in the Kingdom to receive Les Clefs d’Or is testament to Rami’s exceptional talents as a concierge. Not only is he a highly valued member of the Al Faisaliah Team, he is also well known to our many guests who enjoy his service, attention to detail and ability to provide solutions and services for almost any situation,” said Erich Steinbock, Regional Vice President for Rosewood Hotels in the Kingdom, and Managing Director of the Al Faisaliah and Al Khozama Hotels.

Riyadh’s most luxurious property opened at Al Faisaliah Hotel in May 2000. In a city that gracefully melds tradition with sophisticated style, Al Faisaliah Hotel defines the ultimate in modern elegance and prestigious location. The stunning hotel boasts the largest column-free banquet and meeting facilities in the Kingdom. With the introduction of dedicated 24-hour butler service, the 330-room and suites property has elevated the art of personal service to new levels. Perfectly suited to the discerning business traveler, Al Faisaliah offers spacious accommodations, technologically advanced in-room communications systems, five culinary venues, with “La Cucina” being the sixth addition, a state-of-the-art health club and easy access to world-class shopping.

Al Khozama Management Company (AKMC) was originally founded as the direct property investment and management arm of the King Faisal Foundation. AKMC is a property investment company, based in Riyadh, developing and investing in prime, modern properties and providing property asset management to third party property owners across the Kingdom of Saudi Arabia and the Middle East. AKMC owns Al Faisaliah Hotel and Hotel Al Khozama, and manages Al Shohada Hotel in the holy city of Makkah, as part of a larger portfolio. For more information on AKMC, please visit www.akmc.com

About Al Faisaliah Hotel, A Rosewood Hotel
Riyadh’s most luxurious property opened in May 2000. In a city that gracefully melds tradition with sophisticated style, Al Faisaliah Hotel defines the ultimate in modern elegance and prestigious location. The stunning hotel boasts the largest column-free banquet and meeting facilities in the Kingdom. With the introduction of dedicated 24-hour butler service, the 224-room property, soon to be a 330-room property, has elevated the art of personal service to new levels. Perfectly suited to the discerning business traveller, Al Faisaliah offers spacious accommodations, technologically advanced in-room communications systems, five culinary venues, with a sixth “La Cucina” opening in 2010, a state-of-the-art health club and easy access to world-class shopping

For more information: rosewoodhotels.com/alfaisaliah
Connect with us: facebook.com/pages/Al-Faisaliah-Hotel-A-Rosewood-Hotel/260528048465 or Twitter @Al_Faisaliah

SEE ALL PRESS RELEASES