Flights are available directly to St. Thomas on American Airlines as well as other major carriers. Consult your travel professional for airline reservations. Upon receipt of the confirmation of your booking at Caneel Bay, we will have a Transportation Voucher (one per family) sent to you. This is required by the local Department of Tourism for the local taxi association, to show that your transfer to Caneel Bay is pre-booked and pre-paid. Please ensure that a hard copy of the voucher is readily available in your hand-luggage, as it may be asked for by a representative at the Cyril E. King Airport on St. Thomas – your entry point when flying to the U.S. Virgin Islands.
Walking through the arrivals gate, you will keep to the left and this will bring you into the baggage reclaim area. At the far right-hand corner of the room beyond the luggage belts, you will see a sign for Caneel Bay. Our reception area is located here. We suggest you proceed there immediately, while the baggage is processed. Our colleagues will welcome you and undertake the registration process at this time. A selection of refreshments is available in our arrivals lounge, along with visitor information and maps. You will be provided with baggage tags showing your room number and once your luggage is retrieved and tagged it, it will be taken by a Caneel Bay representative. You are not required to handle your luggage from this point, until you arrive in your room.
At this time, you will be directed to our safari bus and taken down to the dock at Charlotte Amalie, a 10- to 15-minute ride. The ferries are owned and operated by Caneel Bay and are clearly marked accordingly.
Subject to the ferry schedule, we suggest you walk around the historic area located adjoining the dockside. There are a number of options for dining, interspersed with some world-renowned shopping and stalls offering local fare. Our airport representatives will be pleased to arrange transportation for you to Charlotte Amalie in advance of the regular transportation provided to the dock. If you choose to enjoy a meal or some shopping, please keep an eye on the time and be at the point where our ferry departs at least 10 minutes prior to departure.
As our ferry has the capacity to leave the U.S. Virgin Islands, you will be required to have your name checked against our guest manifest by a representative of Homeland Security. Our ferry personnel will then assist you aboard and offer iced water, fruit or rum punch. The boat ride to St. John takes a pleasurable 35 minutes. Cost for transfers which includes baggage handling, van transport and unlimited use of the Caneel ferry between St. Thomas and St. John during your stay is $110 per adult (discounted 50% for children ages 5 to 12 years old and complimentary for children 4 years old and under). The transfer fee is prepaid and applied against your advance deposit. If you arrive after 5:30 p.m., our airport lounge staff will reserve a water taxi transfer from Red Hook to Caneel Bay.
The airlines request that you arrive at the airport 3 hours prior to your flight departure from St. Thomas.
Ferry Schedule To/From St. John
Effective Dec. 29, 2011 (times and ports subject to change)