Operations

The Operations department's mission is to consistently exceed the expectations of our guests - to create and constantly improve the consummate delivery of ultra-luxury hotel services and anticipate guests' individual needs. Rosewood understands that a successful hotel depends on the on-site expertise of the managing director and staff. To provide these professionals with the resources they require, Rosewood's corporate management team provides daily, individual oversight to every property and developmental leadership in all aspects of the hotel's operations.

Leadership

Robert Boulogne - Chief Operating Officer

In October 2005, Robert Boulogne was appointed COO after serving four years as Vice President of Sales & Marketing for Rosewood. Prior to joining the company, Mr. Boulogne served as Vice President of Sales for Youpowered Inc., a company specializing in Internet personalization and privacy software, and as Vice President of the Americas for Rezsolutions, where he managed sales and marketing initiatives for Summit Hotels and Resorts and Sterling Hotels. Mr. Boulogne has also held senior sales and marketing positions with Four Seasons.

Elias Assaly - Vice President of Operations Development

Elias Assaly returned to Rosewood in April of 2007 as Vice President of Operations Development. In this position, he provides operational support and direction for acquisitions and projects under development. A Rosewood veteran, he served as Managing Director of Hotel Crescent Court from 2000 to 2004 before leaving to open the St. Regis Hotel in San Francisco. Prior to Rosewood, Mr. Assaly opened the W San Francisco for Starwood Hotels & Resorts and he worked for several luxury hotel companies including Hyatt and Ritz Carlton. He holds a BS from the American University of Beirut and a master's degree from Oklahoma State University.

Michael A. Gibb - Vice President of Operations

Appointed to Vice President of Operations in September 2007, Michael Gibb is responsible for ensuring service excellence and strong financial performance at Rosewood's existing properties, and for providing operational input and planning support for projects under development. Mr. Gibb joined Rosewood in 2003 as Managing Director of Hotel Al Khozama and Al Faisaliah Hotel in Riyadh, Saudi Arabia and was promoted to Regional Vice President in 2004. His distinguished career in international hospitality includes the development and management of hotels, restaurants and private clubs in locations as diverse as South Africa, Zimbabwe, England, Indonesia, Malaysia, the Philippines and Hong Kong.

Marcie Lieberman - Senior Director of Operations, Rooms

Appointed Senior Director of Operations, Rooms in 2008, Marcie Lieberman is responsible for overseeing rooms division and spa operations for Rosewood’s existing properties and properties in development. Ms. Lieberman joined the Rosewood team in 2001 and served in various positions in the Caribbean before assuming the roles of Hotel Manager and Rooms Division Manager at The Carlyle in New York. In 2005, she was appointed Managing Director of Rosewood Inn of the Anasazi in Santa Fe. Marcie began her hospitality career with Four Seasons at The Pierre in New York and was part of the opening team at The Four Seasons New York in 1993. Prior to joining Rosewood, she also held positions at The Beverly Wilshire Hotel in Beverly Hills and The Four Seasons Houston.

Alan Campey - Regional Vice President of Operations & Managing Director

Alan Campey, Regional Vice President of Operations and Managing Director of CordeValle, A Rosewood Resort in San Martin, California, brings with him more than 30 years experience in the luxury hospitality industry. He is responsible for his region of hotels providing excellent service and a robust financial performance. Campey has an impeccable reputation with the Four Seasons and with Rosewood Hotels & Resorts. He returns to Rosewood from Chief Assets Officer for EBR Holdings, the owners of the Four Seasons Resort & Spa and the Greg Norman signature golf course in Exuma, Bahamas.