Rates are quoted in Saudi Riyals (SAR.) All room and suite rates include service charge. Food and beverage rates are subject to 15 percent service charge.

Room rates are based on single occupancy. A supplement of SAR172.50 will be applied for double occupancy of Superior, Deluxe, Executive, Louloua, Amwaj and Danah room types.

Supplement charges do not apply to suites. Third person charge per room is SAR86.

Check-in time is 3 p.m.; check-out time is 1 p.m.

Reservations must be cancelled 24 hours prior to the day of arrival by 3 p.m. or one night's room charge will be levied. For group reservation policies, please contact the hotel.

All female guests should arrange for an abaya (black shawl) to be available for them on arrival into the country. These can be purchased by their sponsor or family relation within Saudi Arabia. It is also advisable to carry a head scarf at all times during the visit, as females may be requested occasionally to cover only their hair. (At no time will Western female visitors be requested to cover their faces.)

Male guests may wear normal western business attire and conservative to casual wear during their leisure time. The wearing of shorts is generally accepted; however it is advisable to wear long trousers whenever possible in public. Polo shirts and short sleeve shirts are also acceptable, but visitors should avoid wearing vest tops in public.

The above dress code is also recommended around the hotel and the restaurants. A selection of abayas is available at the hotel. Female guests may also contact their room butler to arrange for an abaya to use during their stay.

Pets are not allowed at the hotel.