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Baby, We’ve Got You Covered - Resort Rolls Out New Services for its Tiniest Guests
Aug. 29, 2011
RIVIERA MAYA, MEXICO - Rosewood Mayakoba, an award-winning leader in eco-luxury resorts, has introduced new services and offerings to further accommodate guests traveling with young children - a “baby and kids' concierge” whose services allows parents to pack light by having all the comforts of home waiting en suite and an organic “baby menu” available at its restaurants.
After making a reservation, guests are provided a questionnaire to indicate their travel preferences, likes and dislikes, so that the resort can personalize their vacation experience. Now, part of that form for those traveling with small children, includes a comprehensive menu of necessities (complete with images) of diapers, baby wipes, baby talc, diaper rash cream and formula. From Huggies and Pampers to Similac and Enfamil, the menu provides a range of familiar brands that parents are likely to use at home. Guests simply select the products and quantities they require, and the items are ready and waiting upon arrival. Additionally, suites can be equipped with a high chair, crib and can even be completely baby-proofed upon request.
While at the resort, guests can request the Rose Buds™ Baby Menu at any of the resort’s restaurants to provide their little ones with a healthy diet of organic fruits and vegetables, selected daily by the Executive Chef. Apples, avocado, zucchini, sweet potatoes and more (based on seasonal availability) are pureed in to a delicious meal for any infant.
“We understand the challenges of traveling with small children, and how even the smallest things, like not having to worry about packing diapers or wipes for a seven day trip, can help ease the stress. Plus, the comfort of knowing they have access to all their ‘usual’ brands and products should they run out, helps put concerned parents at ease,” Managing Director and Vice President Pablo Graf said. “It’s our mission to make our guests’ vacation a seamless, indulgent and stress-free experience. We understand that knowing your child will have his or her needs met is a big part of allowing parents to relax. From baby food to balloon filled bubble baths, we do everything possible to accommodate guests of any age and make the Rosewood Mayakoba experience memorable for the whole family.”
The baby and kids concierge and baby menu are just two components of the resort’s Rose Buds Children’s Program, which was launched by Rosewood Hotels & Resorts® to create family friendly hotels and resorts for vacationing families. Rose Buds is inspired by Rosewood's A Sense of Place® philosophy, which embraces the culture, customs, nature and history into every facet of the property, staff and service. As a company that was founded by Caroline Rose Hunt, herself the mother of five children, Rosewood is a family company that values children and the sanctity of family.
Rosewood Mayakoba sits in the heart of a 1600-acre resort enclave in the Riviera Maya. Built along winding lagoons and a mile long arc of pristine beach, this oasis of indulgence offers 128 suites with private plunge pools, rooftop sundecks, garden showers, individual docks and the finest in-room design and details. Resort amenities include a signature Greg Norman championship golf course, fine dining at Casa del Lago and Punta Bonita, Rose Buds for Children, and Sense, A Rosewood Spa®, which is designed around a cenote, one of the sacred water wells of the ancient Mayans, and sits on a private island. The resort is built to abide by the highest of eco-standards, offering indulgence with awareness, and has just been awarded the Rainforest Alliance Certification.
Founded in 1979 and headquartered in Dallas, Texas, Rosewood Hotels & Resorts® manages one-of-a-kind luxury properties in the world’s most desired destinations. Rosewood properties embrace the company’s A Sense of Place® philosophy, reflecting the history, architecture, scale and sensibilities of the destination. With 19 properties in seven countries, the Rosewood collection includes some of the most legendary hotels and resorts in the world, including Rosewood Mansion on Turtle Creek® in Dallas, The Carlyle in New York, Rosewood Little Dix Bay on Virgin Gorda, as well as contemporary classics such as Rosewood Sand Hill® in California, Rosewood San Miguel de Allende® in Mexico, and, now, Rosewood Tucker’s Point in Bermuda. Rosewood also offers Sense® spa – featuring treatments reflective of the location’s culture and natural environment – available exclusively at select properties.
Contact
Kara Rosner
Diamond Public Relations
kara@diamondpr.com
T: 305.854.3544