Rates are subject a 14% tax and 15% service charge. A 15% gratuity will be added to all spa services, meal and beverage checks. Additional restrictions may apply. Rates, tax and service charge are subject to change without notice. All prices are in U.S. Dollars. Third person in room is charged at $100 per night.
At the time of booking, a deposit is required to confirm daily rate and package reservations. Major credit cards and checks are accepted. Checks can be sent to: Rosewood Mayakobá, 330 Seventh Avenue, Suite 902, New York, NY 10001.
Packages must be selected in advance of any activity and/or food & beverage consumption. Any departure prior to the pre-scheduled departure date will result in a penalty of the full stay. Additional restrictions may apply throughout the year. Rates and policies are subject to change.
ARRIVAL & DEPARTURE
Rosewood Mayakobá is located approximately 42 miles from Cancun International Airport. Several air carriers and charters offer direct services to Cancun International Airport (CUN). A current U.S. passport is required for U.S. citizens. Private airport transfers can be arranged through the resort's concierge. Independent taxi services and rental cars are also offered at the airport. Check-in time is 3:00 p.m., and check-out time is 12:00 noon. We offer changing facilities for early-arriving and late-departing guests. The Mexican Peso and U.S. currency are both widely accepted throughout Riviera Maya. Travelers checks and credit cards are also accepted.
CHILDREN'S POLICY
We welcome children and families year round. There is no additional charge for children 11 years old and under sharing with an adult. Third person charge is $100 nightly for persons 12 years of age and older. The maximum number of persons suggested per suite is three. A supervised children's program operates daily at the resort.