Sales & Marketing
The Sales & Marketing group takes a strategic, integrated approach
to crafting the intangible allure that attracts guests to a Rosewood
hotel and builds repeat business. This team promotes distinct,
individual identities for each property in the collection while
branding each as a Rosewood property. They constantly reinforce
the company's points of distinction: attention to detail, exquisite
cuisine, exceptional service and best in market. Using public
relations, direct sales, advertising, direct mail, e-commerce
and various promotional programs, Rosewood's Sales & Marketing
team carefully coordinates an overall marketing plan. The result
is a comprehensive approach that builds guest loyalty and enhances
the sterling reputation of each of our unique locations.
Leadership
Ralph Aruzza - Vice President of Sales & Marketing
Ralph Aruzza joined Rosewood Hotels & Resorts in 2006. As Vice
President of Sales, he is responsible for overseeing all brand sales
initiatives and for managing Rosewood's regional sales office network
and property Directors of Sales & Marketing, as well as the Central
Reservations and Customer Relationship Management disciplines. Mr.
Aruzza is an accomplished professional with over 30 years of experience
in the luxury market. He began his career at Hyatt Hotels & Resorts
and held various positions at Four Seasons Hotels and Resorts, later becoming
the Corporate Director of Marketing for Ritz Carlton Hotels and Resorts.
Mr. Aruzza also served as Vice President of Sales & Marketing for Camberley Hotel Group and Coastal Hotel Group.
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