NEWS RELEASE
Rosewood Baha Mar has promoted resort manager, Monica Ortiz to managing director.
August 08, 2022
Nassau, The Bahamas (August 8, 2022) – With more than 20 years of experience, Ortiz is the first woman to be named managing director at the ultra-luxury resort as well as among the Baha Mar Resorts’ sister properties. Ortiz will oversee all aspects of the property including the residences, the renowned Sense, A Rosewood Spa, and the five distinct culinary experiences including the famed Café Boulud The Bahamas.
A native of Mexico City, Mexico, Monica is a well-respected hotelier with 22 years of hospitality experience. She started her career in 2000 at The Ritz-Carlton Hotel Company in the reservations department. She was later recruited to be a part of the pre-opening team of the One & Only Palmilla where she took on a variety of executive level roles during her tenure before joining Rosewood Mayakoba in 2013, initially as director of guest relations and then promoted quickly to rooms division manager. In April of 2019, Monica joined Rosewood Baha Mar as resort manager.
“Monica’s resiliency and dedication to guiding her team through the challenges of the past few years demonstrate an unwavering commitment to the wellbeing and safety of our associates and guests, and in turn her status as a trusted leader. During the last two years, she has been instrumental in Rosewood Baha Mar’s successful recovery through her thoughtful approach to reimagined guest services, programs and policies that adapt to the post-pandemic traveler’s needs. We are proud to reward her for her hard work and look forward to the property’s continued accomplishments under her leadership,” says Caroline MacDonald, Senior Vice President of Operations, Americas.
“I have enjoyed every step of my hospitality journey and am honored to be the first female managing director at Rosewood Baha Mar. In my new role, I will continue to lead, empower, and mentor our associates so they can find their calling and create moments of magic for our guests,” adds Monica.
Monica graduated from the Universidad La Salle in Cancun, Mexico, known for is academic excellence and empowering community engagement, with a bachelor’s degree in business administration. First in her graduating class, she received high honors along with the Gold Medal for Excellence.
About Rosewood Baha Mar (Nassau, The Bahamas)
Set on the white sands of Nassau’s Cable Beach in The Bahamas, Rosewood Baha Mar is the effortless escape offering endless possibilities and unique experiences within the new multi-property resort enclave of Baha Mar. The resort’s 237 guestrooms, suites and beachfront villas epitomize Bahamian luxury, featuring architecture and interior styling reminiscent of a relaxed island estate. Rosewood Baha Mar offers five signature dining venues; private pools; and Sense, A Rosewood Spa®. Rosewood Baha Mar is operated and managed by Rosewood Hotels & Resorts, the leading hospitality group with a storied history of managing elite one-of-a-kind properties, offering Rosewood’s signature personalized service and unswerving attention to detail. www.rosewoodhotels.com/en/bahamar.
About Baha Mar (Nassau, The Bahamas)
Baha Mar is a master planned $4.2 billion integrated resort development operated by Hong Kong-based conglomerate Chow Tai Fook Enterprises Limited (CTFE). The white sand beach destination includes three global brand operators – Grand Hyatt, SLS, and Rosewood – with over 2,300 rooms and features 40 concept-driven restaurants bars and lounges, the largest casino in the Caribbean, a state-of-the-art convention centre, an 18-hole Jack Nicklaus Royal Blue Golf Course, the Caribbean’s first and only flagship ESPA spa, and over 30 luxury retail outlets. Baha Mar is a breath-taking location with dynamic programming, activities and guest offerings in one of the most beautiful places in the world – The Bahamas. For more information and reservations, visit www.bahamar.com.
About Rosewood Hotels & Resorts
Rosewood Hotels & Resorts® manages a global collection of 30 one-of-a-kind luxury hotels, resorts and residences in 18 countries. Each Rosewood property embraces the brand’s A Sense of Place® philosophy to reflect the individual location’s history, culture and sensibilities. The Rosewood collection includes some of the world’s most legendary hotels and resorts, including The Carlyle, A Rosewood Hotel in New York, Rosewood Mansion on Turtle Creek in Dallas and Hôtel de Crillon, A Rosewood Hotel in Paris, as well as new classics such as Rosewood Hong Kong and Rosewood São Paulo. For those who wish to stay a little longer, Rosewood Residences offer a distinct opportunity for the ownership or rental of properties co-located with a Rosewood hotel or resort and of standalone for-sale residences. Rosewood Residences are defined by the brand’s commitment to Enriched Living through thoughtful details and experiences that enhance the quality of life while evoking a sense of discovery and inspiration. For more information, please visit rosewoodhotels.com
Connect with us: Facebook, Instagram, WeChat @RosewoodHotels
