Updated on Monday, June 22, 2020
As we continue to monitor the COVID-19 situation during our temporary closure, travel restrictions and government mandates have continued to hinder our capability to restart operations on July 1, 2020. Therefore, through much thoughtful consideration, we have made the decision to extend our closure, with a new re-opening date of October 1, 2020.
In response to the evolving COVID-19 situation, we have launched Commitment to Care, our new global health and safety program that offers heightened standards for hygiene and cleanliness at all Rosewood properties worldwide. Under this initiative, we have implemented intensified cleaning and safety protocols, working in accordance to guidelines issued by the local government and the World Health Organization (WHO). By enhancing already stringent health and safety protocols, we would like to personally ensure the well-being of every guest, visitor and associate, from the moment a reservation is confirmed till check-out.
For upcoming reservations already made with the resort that were travelling through September, a member of our Sales & Marketing Team will be in touch to provide more information and assist with rescheduling your client’s upcoming visit. Please note that any payments made will be fully refunded should they choose to cancel. Our Sales & Marketing office based in Bangkok will still available for any future inquiries. For immediate questions, please call the Rosewood Phuket Sales & Marketing office at +66 2 253 6585.
We sincerely apologize for the inconvenience caused and thank you for your patience and understanding. We will continue to provide updates as they relate to Rosewood Phuket’s operations and look forward to welcoming your clients to our serene island escape.
This page will continue to be updated with the latest information as it becomes available.
Please click here for more information on Commitment to Care and the latest updates from Rosewood Hotels & Resorts regarding booking & cancellation policies.
Andrew Turner | Regional Vice President and Managing Director