Every suite at Las Ventanas al Paraíso comes with butler and concierge service at no additional charge. It begins before the guest arrives: the butler learns all about the guests’ wishes and desires via an advance Guest Profile form. Upon arrival at the resort, the butler is there to welcome the guests, escort them to their suite, learn more about their needs and take complete care of them throughout their stay.
The butler coordinates all special requests, such as making sure a preferred beverage is always stocked in the mini-bar, provide instant fulfillment when something is requested, and plan and coordinate each day’s agenda, from making spa and dinner reservations to arranging golf tee times and outings, like sailing or shopping excursions.
Signature Villa guests enjoy an array of exclusive services including a dedicated Villa Host. The role of the Villa Host is to deliver the most private, residential and luxurious experience possible for guests staying in the resort’s Signature Villas. Akin to a personal assistant, the Villa Hosts passionately pamper guests from the moment they arrive, anticipating and granting their every need, wish and desire. These “personal angels” have been extensively trained in several different areas – from language to culinary to housekeeping – and intuitively cater to guests’ every whim and desire.
Las Ventanas has built a reputation as one of the world’s finest resorts on delivering incomparable personalized service, and the butler, Villa host and concierge service for every suite adds a dimension that brings guests unprecedented pampering and attention to their needs.