Rates in US dollars are per room, per night, double occupancy and are subject to change. All payments are processed in Mexican pesos*. Daily room rates are subject to 16% state tax, 3% local charge and 15% service charge (10% gratuities/5% administrative fees). A 16% tax and 15% gratuity will be added to all food and beverage checks. Additional charge of USD 125 for third person 12 years of age and older in room; roll-away beds are available at an additional nightly charge of USD 50.
*Please note that Mexico law prohibits cash transactions in currency other than Mexican Pesos as a form of payment for goods and services, therefore all payments must be settled by credit card. Las Ventanas al Paraíso will continue to accommodate requests for credit card cash advances, however by law the payment must be provided in Mexican pesos at the prevailing exchange rate.
MEAL PLAN OPTIONS
Modified American Plan (MAP) = breakfast and dinner. USD 125 per person, per day plus tax and service charge.
Full American Plan (FAP) = breakfast, lunch and dinner. USD 155 per person, per day plus tax and service charge.
Beverages are at an additional charge on meal plans.
Children under 12 years old are entitled to a 50% reduction on meal plan costs.
MINIMUM STAY REQUIREMENTS
A minimum length of stay may apply. Please inquire with the reservations department or travel professional to obtain current information. Christmas/New Year's season and Holiday bookings require a minimum stay.
DEPOSIT AND CANCELLATIONS
For stays up to 10 nights, a two-night deposit is required at the time of booking. All reservations for 11 nights or more will require a four-night deposit at the time of booking. January 5, 2015 to April 30, 2015 and October 1, 2015 to December 18, 2015 will require a 28 day advanced notice of cancellation. May 1, 2015 – September 30, 2015 will require a 14 day advanced notice of cancellation. Cancellation outside of these terms will result in forfeiture of the deposit. Please note that minimum lengths of stay restrictions may apply.
For the winter holiday period (December 14, 2015 to January 1, 2016) a two night, non-refundable deposit is required at the time of booking. The remaining balance is required by July 15, 2015. Reservations for the winter holiday period that are made after July 15, 2015 will require full payment at the time of booking. A 90 day advanced notice of cancellation is required for all winter holiday reservations (Excluding 2 night non-refundable deposit). Cancellation outside of these terms will result in forfeiture of the full payment. Please note that minimum lengths of stay restrictions and arrival pattern will apply. All major credit cards and checks are accepted. Deposit checks should be sent to: Las Ventanas al Paraíso, 1875 Century Park East, Suite 1880, Los Angeles, CA 90067, USA.
ARRIVAL AND DEPARTURE
Guests may check in after 3:00 pm Specific building numbers and suite assignments may be requested but are not guaranteed. Check-out is at 12:00 pm daily. Changing facilities are available for early arrivals and late departures.
Due to very specific regulations by the Public Transport Board in Baja California Sur, the resort is only permitted to provide airport-resort-airport private transfers, which must be booked at least 72 hours prior to arrival. To arrange these transfers, contact the resort directly at +52 624 144 2800, or Rosewood North America Reservations at +1 888 ROSEWOOD or note the travel details on the Guest Preference Form. The completed form may be faxed directly to the resort at +52 624 144 2802 or emailed to email@example.com. Transfers that are not pre-arranged will only be available through public taxis at the airport. The resort's private transfer service is USD 160 each way for either a Mercedes Benz GLE 400 or Cadillac Escalade.
There is a 40 lb. maximum weight limit on pets and a USD 60 +19% tax + 15% service charge per stay fee. Pets must be on a leash at all times while on property and they are not permitted in the restaurant or pool areas.
CELL PHONE POLICY
Cellular telephones may be used only in the privacy of the suites.
ATTIRE AT LAS VENTANAS
Las Ventanas is renowned for its sophisticated elegance. The required dress code at The Restaurant is casual resort elegance. Ladies will feel comfortable in evening resort attire.