Hotel Firearm Policy
Pursuant to Section 30.06, penal code (trespass by license holder with a concealed handgun), a person licensed under Subchapter H, Chapter 411, government code (handgun licensing law), may not enter this property with a concealed handgun.
Pursuant to Section 30.07, penal code (trespass by license holder with an openly carried handgun), a person licensed under Subchapter H, Chapter 411, government code (handgun licensing law), may not enter this property with a handgun that is carried openly.
Rates and Taxes
Rates are in US Dollars and are subject to change and based on availability. Rates are subject to 17% tax, including 2% Dallas Tourism Public Improvement Reimbursement Fee.
Destination Fee
A nightly destination fee of $35 (excluding tax) will include:
Premium high-speed internet access
Lexus test drive experience
Lexus house car service within a five mile radius
Morning coffee & tea service in lobby living room
Afternoon seasonal beverage & culinary snack service in lobby living room
Resort-style heated outdoor pool
Fitness center with Peloton bikes & TechnoGym machines
Mansion Signature STURMGLOW™️ Facial at Dr. Barbara Sturm Spa & Boutique in Highland Park Village
Receive a complimentary revitalizing scalp massage & anti-inflammatory Spa Wave Bed session ($135 value), with the purchase of a 60-minute Mansion Signature STURMGLOW™️ Facial at Dr. Barbara Sturm Spa & Boutique in Highland Park Village.
Cancellations
To cancel reservations, guests must contact the hotel 24 hours prior to arrival for rooms, no less than 72 hours prior to arrival for Manor, Estate and Mansion Suites, and no less than 7 days prior to arrival for Turtle Creek and Rosewood Suites and the Penthouse. Cancellation policy may change based on special event dates.
Payment Methods
Rooms may be guaranteed by credit card: Amex, Visa, MC, DC or DS
Check-In / Out
Check-in: 4:00 p.m., Check-out: 12:00 noon.
Pet Policy
Pets accepted; a minimum USD150 non-refundable fee per pet per visit
Alcohol Policy
Texas Alcoholic and Beverage Commission prohibits alcohol from being brought on-premise. All alcohol must be purchased through Rosewood Mansion on Turtle Creek.
Smoke-Free Policy
Rosewood Mansion on Turtle Creek maintains a smoke-free environment. Smoking is not allowed in guestrooms or suites, including patios, balconies, or terraces. If this policy is violated in a guestroom a USD350 plus tax fee will be charged. If this policy is violated in a suite a USD500 plus tax fee will be charged. Additional cleaning fees may apply should the odor not be removed.
Swimming Pool Policy
The swimming pool is reserved for the exclusive enjoyment of hotel guests. Children under 12 years of age must be accompanied by an adult. The hotel is not responsible for the loss, damage, or theft of personal items. The following are not permitted in the pool area: smoking; pets; outside food and beverage; amplified music and electronics; running, rowdiness and diving; pool toys and inflatables (with the exception of infant flotation devices).
Please contact the hotel at +1 214 559 2100 for additional questions regarding policies or procedures.
