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Rosewood Hotels & Resorts names Marlene Poynder as managing director of The Carlyle, A Rosewood Hotel

Rosewood Hotels & Resorts has appointed Marlene Poynder as managing director of The Carlyle, A Rosewood Hotel, in New York City. With more than 30 years of experience in hospitality and tourism, Poynder is the first woman to lead the legendary Upper East Side hotel. The Carlyle recently completed a three-year thoughtful transformation, from new guest rooms and suites to the debut of the hotel’s signature restaurant, Dowling’s at The Carlyle. Poynder will oversee all aspects of the property, including the famed Bemelmans Bar and the celebrated Café Carlyle.

Released 19 April 2022

New York, NY – Rosewood Hotels & Resorts has appointed Marlene Poynder as managing director of The Carlyle, A Rosewood Hotel, in New York City. With more than 30 years of experience in hospitality and tourism, Poynder is the first woman to lead the legendary Upper East Side hotel. The Carlyle recently completed a three-year thoughtful transformation, from new guest rooms and suites to the debut of the hotel’s signature restaurant, Dowling’s at The Carlyle. Poynder will oversee all aspects of the property, including the famed Bemelmans Bar and the celebrated Café Carlyle.

“We are delighted to welcome Marlene as the first woman managing director at The Carlyle and we are thrilled for her to take the beloved property into the next chapter of its illustrious history,” “With her international experience and extensive knowledge of the hospitality industry, Marlene will be an invaluable asset to welcome the next generation of travellers while also embracing The Carlyle’s storied legacy,” added Arora.

Radha Arora, president of Rosewood Hotels & Resorts

“The Carlyle has been an iconic New York institution for over 90 years, and I am honoured to be the next managing director of this renowned hotel,” “I am particularly looking forward to collaborating with the talented team and leading The Carlyle into the future, while also maintaining our commitment to the hotel’s traditions and loyal guests,” added Poynder.

Poynder

A native of Australia, most recently Poynder held the position of general manager at the Conrad New York Downtown. In 2015, she moved to the U.S. to become general manager of the Waldorf Astoria in Chicago. Before joining Hilton, Poynder held a variety of executive roles with Hyatt Hotels in Asia and Australia, overseeing hotel openings of luxury properties. With Hilton, she managed openings and presided over renovations and attributes her success to the teams she has built and developed to achieve common goals.

Poynder is involved in New York City’s official tourism organization, NYC & Company, and serves on their Executive Committee and is co-chair of the Hotel Committee.

About Rosewood

Rosewood is an ever-evolving global collection of hotels, resorts, and residences, born through the discovery of remarkable places. With 42 one-of-a-kind destinations, each property celebrates the culture and community that shapes it, upholding the ideal of hospitality as mutually revitalizing. Every detail is intricately woven to tell the story of the place, offering unexpected moments of discovery and connection. Rosewood Residences extends this spirit, inspiring a life where belonging and curiosity enrich every day.

For more information, please visit rosewoodhotelgroup.com

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About The Carlyle, A Rosewood Hotel

The Carlyle, A Rosewood Hotel is a New York icon, where hosting and entertaining are elevated to an art. A gathering place of legend, steps from Central Park and the city’s most celebrated museums and galleries, it has shaped the spirit of the Upper East Side for decades. The Art Deco landmark’s 192 rooms, suites and Rosewood Residences are a living canvas of expression. Contemporary styling and golden era glamour are framed by curated fine art and storied murals, creating a signature composition. Here, icons and insiders come together, whether for a renowned martini at Bemelmans Bar, a night of cabaret at Café Carlyle or for classic dishes reimagined at Dowling’s at The Carlyle. Well-being speaks to mind and body, with high-performing treatments at Valmont Spa, expert styling at The Yves Durif Salon and a state-of-the-art fitness center.

Discover more: rosewoodhotels.com/the-carlyle-new-york

Connect with us: Facebook, Instagram @rosewoodthecarlyle

Media Contact

Jacqui Cox

Director of Marketing and Communications