General Policy
- Check-in: 3 pm; Check-out: 12 pm
- Guests under the age of 18 must be accompanied by an adult, and a valid passport or identity card may be requested upon check-in.
- All prices are in Thai Baht (THB). Room rates are subject to availability and are based on a per-room, per-night basis. All prices are subject to applicable taxes and service charges and may change without prior notice.
- The maximum occupancy for the Garden Pool Pavilion, Partial Ocean View Pool Pavilion, Lagoon Pool Pavilion, Partial Ocean View Pool Villa, and Beachfront Pool Villa is three persons.
Child Policy
Children aged 12 years and under:
- Stay complimentary when sharing existing bedding with parents.
- An extra bed or crib can be arranged with our compliments, subject to availability.
- Up to one extra bed can be accommodated at no additional charge in a king-bedded room.
- Daily breakfast is inclusive.
Extra Person Fee
For guests aged 13 years and above:
- A nightly charge of THB 5,000 per person, excluding 18.7% taxes, applies to all room types.
- This fee is inclusive of an extra bed and daily breakfast.
Cancellation / No-Show Policy
- Guarantee and cancellation policies may vary depending on the rate or promotion booked.
- In the event of a no-show, a fee equivalent to the total cost of the reserved stay, inclusive of all applicable taxes, will be charged.
- Early departures for non-emergency reasons will be subject to a fee equivalent to the total cost of the originally booked stay, inclusive of all applicable taxes.