General Policy:
- Rates in Thai Baht are per room, per night
- Two persons is a maximum capacity for Garden Pool Pavilion, Partial Ocean View Pool Pavilion, Lagoon Pool Pavilion, Partial Ocean View Pool Villa and Beachfront Pool Villa
- Four persons is a maximum capacity for Partial Ocean View Pool Pavilion Two Bedrooms, The Beach House and The Ocean House
- Check-in: 3 p.m.; Check-out: 12 noon
- The actual credit card provided at the time of booking must present upon check in and the credit card holder must be the same as the guest who stay. Hotel do not accept third person/party credit card
Family Policy:
- Children up to 12 years of age stay free in same room as a paying adult, using existing bedding. Breakfast for child is also inclusive
- Rollaway: Up to one roll away at no additional charge can be placed in a King bedded room for a child 12 years of age and younger. Breakfast for child is also inclusive. Cribs is complimentary
Extra Person Fee from 1 November 2019 - 31 December 2021
- For a child 13 years of age and older, THB5,000.00+++per person per night excludes 18.7% tax and service charge - this is inclusive of one extra bed and daily breakfast at Red Sauce restaurant
Festive Season Policy and Condition:
- Minimum FIVE nights stay between 23 December 2020 - 3 January 2021
- Minimum THREE nights stay between 11-17 February 2021
- Compulsory New Year Eve gala dinner apply to all reservations over the period of 31 December 2020 (Adult THB 17,500++ per person and THB 8,750++ per child, prices are subject to 17.7% government tax and service charge,Children age 0-5 years is complimentary)
- Reservations will not be accepted with check-out date on 31 December 2020 and 31 December 2021
Guarantee:A valid credit card is required to guarantee your reservation. at the time the reservation is made.
Credit Cards:American Express, JCB International, Master Card, Visa and Union Pay
Valet parking is a complimentary service. Self-parking is available.
Pet Policy
- Rosewood Phuket welcomes pets weighing up to ten pounds. Pets are not allowed in restaurants, bars, pools, wellness and Spa, beaches or surrounding areas due to Thai Sanitary Standards.
Cancellation/ No Show Policy:
- Guarantee and cancellation policy are vary based on the each rate and promotions
- No-Show Fee is 100% of the full stay plus tax
- Early check-out fee is 100% of full stay plus tax (for non-emergency early departures)
*Special cancellation policies apply for holidays, special events, and conventions.
For the following dates - reservations must be cancelled by 6 p.m. hotel time 60 days prior to arrival to avoid a penalty of 100% of full stay plus tax, if stay period falling on 31 December the NYE Gala dinner penalty charge is apply for the late cancellation, early check out and no show.
- 20 December 2020 - 10 January 2021
- 20 December 2021 - 10 January 2022
Drone Policy
The enjoyment, safety and privacy of guests, residents, and associates is of primary concern to Rosewood Phuket. The use of unmanned aerial systems, or drones is strictly prohibited on or above resort property.
