ACCESSIBILITY FEATURES

Below please find an overview of accessible hotel features. If you would like additional information or have any questions regarding the hotel’s facilities or how we may endeavor to accommodate you during your visit, please contact us at +1 888 767 3966.

Guestrooms & Hotel Corridors:

  • Accessible path of travel to main lobby and guest rooms including elevator access
  • Accessible guest rooms available with accessible entrance, lever handles, transfer shower or roll-in shower, grab bars at toilet and shower.
  • Floor corridors equipped with visual and audible alarms
  • Hotel elevators operated by elevator operator
  • Communication features include:
    • Visual and audible alarms
    • TTY plug-in outlet at headboard and desk
    • Digital alarm clock with large display
    • Telephone amplifier
    • Flush light notification of Fire alarm at living room, bedroom and bathroom
    • Flush light doorbell notification at entry foyer

Parking Lot and Hotel Entrance:

  • Valet parking available for all guests
  • Accessible path of travel from valet drop-off to main hotel entrance and lobby via accessible ramp
  • Accessible path of travel to accessible guest rooms via elevator access
  • Assistance available for providing check-in or concierge services

Hotel Public Restrooms:

  • Second floor hotel public restroom is wheelchair accessible

Fitness Center:

  • Accessible path of travel to fitness center using the guest elevator from the Lobby or guest floors to the 3rd floor

Meeting & Event Spaces:

  • Accessible meeting rooms available on the 2nd floor
  • Accessible path of travel to meeting and event space from the hotel lobby guest elevator
  • Equipped with visual and audible alarms

Restaurant & Bar:

  • Restaurant accessible path of travel from main hotel entrance via portable ramp to allow wheelchair access. Accessible path of travel from guest rooms via elevator access.
  • Bar accessible path from Madison Avenue accessible entrance

WEBSITE ACCESSIBILITY STATEMENT

Date: January 1, 2019
Rosewood Hotel Group is committed to ensuring that persons with disabilities have access to the goods, services, privileges, advantages, and accommodations offered by Rosewood Hotel Group and its managed hotels and resorts, including those offered through our website, https://www.rosewoodhotels.com/

As part of this commitment, we are improving our website to make it more accessible. Rosewood is in the process of obtaining an accessibility consultant to assist with implementing compliance with the relevant portions of the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA). Please be aware that our efforts are ongoing. As such, some areas of the site may be in the process of undergoing enhancements. If you encounter any difficulty using our website, please contact us at +1 888 767 3966. 

Rosewood Hotel Group is also in the process of ensuring that our website provides sufficient information regarding the accessibility of the premises of our hotels and resorts to allow our guests and patrons with disabilities the ability to make informed decisions regarding their visits.