Reservations & Booking
You can book a stay at The Chancery Rosewood directly through our official booking website, or by contacting our reservations team at +44 20 7889 7012. Visit our Room Booking page to view availability, rates, accommodations, and exclusive offers.
Yes. Reservations booked directly through the website can generally be modified or canceled online up to 48 hours prior to arrival. For reservations booked through a third party or travel agency, guests must contact the provider directly to modify or cancel the booking, subject to the cancellation policy agreed upon at the time of booking. For assistance with changes to your reservation, please contact our reservations team at +44 20 7889 7012.
The standard cancellation policy at The Chancery Rosewood requires reservations to be canceled or modified by 3pm local hotel time 2 day prior to arrival to avoid penalty of 1 nights room and tax. Certain rate plans, accommodation categories, promotional offers, and holiday periods may have different cancellation terms. Guests are encouraged to review the specific cancellation policy provided at the time of booking. For assistance with changes to your reservation, please contact our reservations team at chancery@rosewoodhotels.com or at +44 20 7889 7012.
No. The Chancery Rosewood does not currently offer special promotions. Guests can, however, add breakfast to their rate through the Rosewood Escape package.
Accommodations
The Chancery Rosewood offers a variety of luxury accommodations in London, including Suite types, Signature Suites, Houses, and Penthouses. Explore all our accommodation offerings in the official Accommodation page.
The Chancery Rosewood's accommodations include guaranteed check-in and check-out times, private bar with complimentary soft drinks and snacks, seasonal amenities, and access to the House Car, subject to availability. Suites also include private Butler Service, airport transfers, and VIP airport meet and greet, while Houses include complimentary access to Windsor by Heathrow. Specific amenities vary by accommodation category.
The hotel offers flexible check-in and check-out times. Guests should communicate their preferred arrival and departure times at least 48 hours before their stay; otherwise, flexible times are subject to availability.
Yes. The Chancery Rosewood offers several multi-bedroom suites in Lonodn suitable for families and groups, including the Two-Bedroom Mayfair Junior Suite, Two-Bedroom Premier Mews Suite, Two-Bedroom Chancery Suite, Two-Bedroom London Suite, and Three-Bedroom Grand Premier Mews Suite.
Yes. Suites and Houses at The Chancery Rosewood offer views over Mayfair, Grosvenor Square, Hyde Park, and the neighbourhood's charming mews, with floor-to-ceiling windows providing generous natural daylight.
Yes. The Chancery Rosewood offers accessible rooms for guests with accessibility needs.
The maximum occupancy at The Chancery Rosewood varies by accommodation type, with suites accommodating up to 2 guests, while Charles House can accommodate up to 8 guests. Specific occupancy limits vary by accommodation category.
Yes. The Chancery Rosewood offers cribs and extra beds, subject to room type and capacity. Cribs and extra beds are complimentary for children up to 4 years old; for children aged 5 and above, an extra bed costs £75 per night per person.
Dining
The Chancery Rosewood features eight restaurants and bars, including Tobi Masa, a Japanese and sushi restaurant showcasing the finest seasonal ingredients, with an intimate omakase counter and a private dining room for memorable gatherings; Serra Restaurant & Bar, a vibrant all-day dining destination, celebrating Mediterranean cuisine; Jacqueline, a serene haven for afternoon tea in London, where guests can enjoy elegant dining rituals from morning through evening; GSQ, serving all-day dining with an outdoor terrace; Eagle Bar Upper East & Upper West, featuring rooftop terraces overlooking Grosvenor Square and Hyde Park; and private dining rooms within Serra and Tobi Masa. Visit our Dining page for more information.
Reservations are strongly recommended at The Chancery Rosewood's dining venues, except for GSQ, which is available on a walk-in basis only. Guests are encouraged to reserve in advance to secure their preferred dining time at the other restaurants and bars.
Yes. The Chancery Rosewood offers vegetarian, vegan, and gluten-free options across its restaurants. Please inform your server of any dietary requirements upon arrival.
In-room dining is available 24/7 at The Chancery Rosewood, allowing guests to enjoy a selection of dishes and beverages in the privacy of their room or suite.
Yes. Eagle Bar is a rooftop bar in Mayfair offering breathtaking views over Grosvenor Square and Hyde Park.
Yes. All restaurants and bars at The Chancery Rosewood offer romantic dining options, with Eagle Bar providing rooftop views over Grosvenor Square and Hyde Park. For a more intimate experience, private dining rooms are available at Serra and Tobi Masa, seating up to 12 guests.
Yes. Serra offers family-friendly dining options with kids’ menus. The restaurant can also accommodate specific family dining requests when arranged in advance.
Spa
The Chancery Rosewood offers a holistic wellness experience with Asaya Spa, a fitness center, and a 25-meter swimming pool. Explore the hotel's wellness facilities for more information.
Asaya Spa at The Chancery Rosewood offers a diverse range of treatments, including the Dr Wassim Taktouk Clinic Consultation, Signature Glacé Skin Facial, Moods Chill Neuro Fusion Massage, Moods Fit Neuro Fusion Deep Tissue Massage, and EviDenS de Beauté Bespoke Beauty Ceremony. Explore the Spa Treatment Menu for the full selection.
Asaya Spa at The Chancery Rosewood is open Monday through Sunday from 7:30 a.m. to 9 p.m.
Yes. It is strongly recommended to reserve spa treatments at Asaya Spa in advance to secure your preferred treatment and appointment time.
Yes. Non-hotel guests can access the spa facilities by purchasing a Wellness Experience Day Pass, priced at £250 Monday–Thursday and £300 Friday–Sunday.
Yes. The Chancery Rosewood offers personalised fitness training and tailored fitness plans at Asaya Spa. The 24/7 fitness centre also features TechnoGym reformer Pilates and Artis luxury equipment.
Experiences
The Chancery Rosewood offers curated experiences through its Art Concierge, including private art tours for up to two guests at £150, with an additional £50 per person and a glass of champagne.
Yes. The hotel's Concierge team can arrange private excursions tailored to guests' preferences.
London offers a wealth of experiences within easy reach of The Chancery Rosewood. Guests can explore Hyde Park and Kensington Gardens, visit Buckingham Palace and the Royal Parks, discover the British Museum and the National Gallery, or enjoy West End theatre and Covent Garden. In Mayfair, highlights include world-class shopping along Bond Street and Savile Row, contemporary galleries, historic landmarks, and renowned restaurants. The hotel's Concierge can also arrange private art tours and tailored excursions to help guests discover more of London.
Events
The Chancery Rosewood is a versatile venue in Mayfair for a wide range of occasions, including corporate gatherings, small meetings, memorable weddings, private social events, and special celebrations.
The hotel offers a variety of spaces, including the Grand Ballroom, the Pavilion, Private Dining Rooms, and three Salons. Visit the Events page to explore our venues.
Event capacities at The Chancery Rosewood vary by venue and event setup, with the Grand Ballroom, the hotel's largest event space, accommodating up to 790 guests. The Pavilion and Salon Foyer can each host up to 130 guests, while the salons accommodate up to 100 guests and the Private Dining Room up to 12 guests.
Yes, a dedicated events team is available to provide personalised planning services to ensure every detail of your event is perfectly executed.
Yes, the hotel offers catering services for events, with tailor-made menus created for each occasion. The Pavilion also features a live kitchen for seamless event experiences.
Yes. The Chancery Rosewood offers exclusive buyouts for private events. For more information and availability, contact the events team at chancery.events@rosewoodhotels.com.