Thank you for your interest in our Company. Rosewood Hotel and Resorts (collectively, “Rosewood”, “we”, “our,” or “us”), and our affiliates are committed to protecting your personal data responsibly and in compliance with applicable privacy and data protection laws. This Applicant Privacy Notice (“Notice”) applies to the information that Rosewood collects to facilitate your job application and includes your use of our careers website located at Rosewood Careers (herein after “Rosewood Careers Website”).
The Notice describes the types of personal data that Rosewood collects, how we use and share your personal data, and the rights available to you. This Notice also describes the measures Rosewood takes to protect the security of the data and how you can contact Rosewood about our data protection practices.
It is important for you to review this Notice before submitting your application and personal data to us for consideration for employment, intern or apprenticeship. By submitting your personal data and by using the Rosewood Careers Website, your personal data will be handled and protected in accordance with this Notice.
This Notice is intended to help you better understand the following:
1. General Information
2. What Personal Data We Collect
3. How We Collect Your Personal Data
4. Why We Use Your Personal Data
5. How Long is Your Personal Data Retained
6. Who Has Access to Your Personal Data
7. Cross-Border Data Transfers
8. What Your Rights Are and How to Submit Privacy and Data Protection Inquiries and Complaints
9. Updating Your Personal Data
10. Legal Effect and Changes to this Notice
11. How to Contact Us
12. Effective Date of the Notice
In some locations around the world, Rosewood manages hotels and other properties on behalf of an independent third-party owner (“Owner”). At most of these properties, the Owner is the actual employer, and Rosewood performs recruiting and hiring functions and furthermore, manages day-to-day-operations on behalf of the Owner.
You understand and agree that by applying and submitting your personal data, you may be applying for a position with a company other than Rosewood, where the Owner would serve as your employer.
When Rosewood collects personal data about you in connection with your application, the local Rosewood affiliate or hotel property for which you are applying for a position will act as the controller with respect to your personal data.
At Rosewood-managed properties, Rosewood also shares your personal data with the Owner to facilitate your potential employment. When the Owner collects information from you, it also is a controller of your personal data.
2. WHAT PERSONAL DATA WE COLLECT
A. Personal Data
“Personal Data” means any information relating to an identified or identifiable individual. When you apply for a position, Rosewood may collect the following Personal Data concerning you:
• Your name, physical address, e-mail address, phone number;
• Your resume, CV, cover letter;
• E-mail address for users of the Rosewood Careers Website;
• Educational background, job qualifications, professional and other work-related licenses and certifications;
• The position for which you would like to submit an application, details of how you heard about the position for which you are applying;
• Willingness to travel and/or relocate;
• Name and contact details of your recruiter (if any);
• Third–party employment references or referrals;
• Information relating to any previous applications you may have submitted to Rosewood or your current/prior work experience with us;
• Your national ID number or work permits to work in the jurisdictions for which you applied;
• Your photo or image;
• Your language skills and proficiency; and
• Any other information you elect to provide.
As a part of the application process, you may be asked questions about your willingness to submit to a background or criminal record check and/or medical examination as permitted by applicable law. Information about you also may be collected from third parties, for example, in connection with a background check or employment confirmation, and/or employment references, where permitted by applicable law. Contact us using the contact at Section 15 (“Contact Us”) below to learn more about Rosewood’s background checks policies.
If you provide us with Personal Data of a reference or any other individual as part of your application, it is your responsibility to obtain consent from that individual prior to providing the information to us.
B. Sensitive Personal Data
In the initial stage, we do not require or request what is considered sensitive personal information or “special categories of personal data” under applicable privacy laws (herein referred to as “Sensitive Personal Data”). Sensitive Personal Data refers to data that reveals an individual’s racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, or data concerning health or data concerning a person’s sex life or sexual orientation.
You are not required to submit this type of data as part of your online resume and application submission. If you decide to transmit this type of data to us during the application process, we reserve the right to delete such information from our databases.
Please note that during the application process, you may be asked about your willingness to complete a drug screen or medical examination or other background check in accordance with the position for which you may have applied. Any Sensitive Personal Data derived from such examinations are only processed with your explicit prior consent.
C. Voluntary Disclosure
Your provision of Personal Data in connection with job application is generally voluntary. If the collection of any of your Personal Data is mandatory – for example, to complete an application on the Rosewood Careers Website – we will let you know this before we collect it, as well as the consequences of failing to provide us with this information (if any).
Please note that if you decide not to provide information, it may affect the consideration of your employment, unless our receipt of such information is prohibited by applicable law.
3. HOW WE COLLECT YOUR PERSONAL DATA
Rosewood may collect your Personal Data when you apply for a position in the following ways:
• Online. When you apply online using the Rosewood Careers Website;
• By Email. When you send your resume, CV, job application and other information directly to a Rosewood hotel or other property via email;
• Using Social Media. When you apply for a specific job opening using your LinkedIn social media profile, certain Personal Data is shared with us consistent with your settings within the social media service, including your experience, education skills, and other information you make available on your profile.
• From Recruiters or Referrals. Your Personal Data may be shared with us by recruiters and third-party referrals.
4. WHY WE USE YOUR PERSONAL DATA
Rosewood needs to process your Personal Data in order to potentially enter into an employment contract or relationship with you. This includes for the following reasons:
• Process your application for employment;
• Communicate with you;
• Provide you with services and respond to your inquiries, including on the Rosewood Careers Website;
• Assess your qualifications for a particular position (including to interview, screen, and evaluate you);
• Verify your identity and employment eligibility; and
• Verify employment references and referrals.
Rosewood also processes Personal Data where it has a legitimate interest to do so or is legally obligated:
• To manage record-keeping and reporting obligations in connection with its applicant pool;
• For Rosewood-managed properties, to communicate with Owners regarding qualified candidates for employment;
• If you are offered a position, conduct criminal, medical and credit background checks (if and to the extent necessary with respect to the respective function of the employee); and
• Comply with applicant law and regulations.
5. HOW LONG WE RETAIN YOUR PERSONAL DATA
We retain Personal Data for the period necessary to fulfill the purposes outlined in this Notice, based on customary human resource practices and in accordance with applicable legal and regulatory requirements.
If you are selected for a position, your Personal Data will at least be retained during the term of your employment (extended by the applicable statute of limitation and applicable statutory data retention obligations, as the case may be).
Even if you are not selected for the position for which you applied or if you did not apply for a specific position, we may retain your Personal Data in order to consider whether your skills are suitable for other job opportunities, in which case we would invite you to apply, provided you granted your consent into such extended retention. Otherwise, your Personal Data only will be retained during the applicable statute of limitation and in order to comply with applicable statutory data retention obligations, as the case may be.
Contact us using the contact details at Section 15 (“Contact Us”) below to learn more about our retention policies, withdraw your application for employment and/or your consent for continued retention of your Personal Data after the end of the recruitment process and to request us to purge your Personal Data. Please note that applicable law may require that we retain your resume or CV for a specific period even if you request that we do not consider your candidacy for employment.
6. WHO HAS ACCESS TO YOUR PERSONAL DATA
Rosewood will only grant access to Personal Data on a need-to-know basis. Authorized recruiters, managers or their designees, HR personnel responsible for the job openings, and IT staff as may be required to manage the Rosewood Careers Website. Some of these people may be located in different jurisdictions, and as such, your Personal Data may be shared globally.
Rosewood also may share your Personal Data with selected service providers, such as third parties assisting Rosewood with the operation of the Rosewood Careers Website. These service providers will be required to use appropriate measures to protect the confidentiality and security of Personal Data, as exampled in Section 8 (“Cross-Border Data Transfers”) below.
We also may need to share your Personal Data with other third parties such as recruiters, references or referrals, agencies that facilitate background checks, or consultants for the following reasons:
• When it is necessary to involve a third-party service provider to facilitate or extend recruitment services, background check processing, and similar services;
• When explicitly requested by you;
• As required by a court order or any other legal or regulatory requirement, including in response to requests from public and government authorities outside your country of residence;
• As required in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business assets (e.g., in connection with any bankruptcy proceeding);
• To protect our operations or those of any of our affiliates;
• To protect our rights, privacy, safety or property, or that of our affiliates, you or others; and
• To comply with or in accordance with applicable law.
If we hire you, your Personal Data will become part of your employment file, and may be transferred to the relevant Rosewood property. For Rosewood-managed properties, your Personal Data also will be shared with Owners for purposes of facilitating your employment contract or employment relationship. If a management agreement expires or is terminated, your Personal Data will also remain with the hotel Owner.
We do not collect or compile Personal Data for dissemination or sale to third parties for consumer marketing purposes.
7. CROSS-BORDER DATA TRANSFERS
Due to the global nature of Rosewood’s business, Rosewood may share your Personal Data with other Rosewood hotels and group companies in order to fulfill the purposes described in this Notice. This may imply a transfer to countries outside the EU where the local laws do not provide the same level of personal data protection as the country of your residence and/or the country where you are seeking employment.
Rosewood transfers your Personal Data across country borders and, in particular, from the EU to countries outside the EU in accordance with applicable local laws and regulations. To comply with EU data protection laws, Rosewood has entered into an Intercompany Data Transfer Agreement, under the terms of which all data importers outside the EU must process and protect all Personal Data received from the EU in accordance with standard contractual clauses (the “Clauses”), as approved by the European Commission.
The transfers of data to third-party providers are secured by implementing the safeguards required under the applicable data protection law (including contractual arrangements entered into with a third-party vendor). Third-party service providers are expected to protect the confidentiality and security of Personal Data, and only use Personal Data for the provision of services to Rosewood, and in compliance with applicable law.
Contact Rosewood at the contact details provided in Section 15 (“Contact Us”) below to obtain a redacted copy of the Clauses or relevant data transfer agreements (excluding commercial terms).
8. SECURITY AND INTEGRITY OF YOUR DATA
Rosewood maintains appropriate physical, procedural, administrative, organizational and technical security measures intended to prevent loss, misuse, unauthorized access, disclosure, or modification of your Personal Data under Rosewood’s control. To comply with data protection laws and our internal policies, we address information security at all appropriate technology infrastructure points.
While we endeavor to protect the security and integrity of the Personal Data we collect, we cannot guarantee or warrant that any information, during transmission through the Internet or while stored on our system or otherwise in our care, is 100% secure from intrusion by others. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us of the problem by contacting us in accordance Section 15 (“Contact Us”) below.
It is your sole responsibility to use the appropriate level of care whenever you communicate with us. Do not send sensitive information to us via email.
9. LAW APPLICABLE TO YOUR APPLICATION
The Rosewood Careers Website allows you to benefit from Rosewood’s centralized global recruitment function, while applying for jobs world-wide. The Rosewood Careers Website is operated from the United States. Accordingly, any Personal Data you submit to the Rosewood Careers Website will be collected in the United States and will be subject to U.S. laws, notwithstanding the possible additional applicability of laws in your country of establishment.
However, if we share your Personal Data with an affiliate or Rosewood-managed hotel property located in the country in which you are applying for a position, then that entity will handle your Personal Data in accordance with this Policy. Any hiring or other employment-related decisions will be made by the hiring affiliate or hotel property in accordance with the laws of the country where the job will be located.
10. YOUR DATA SUBJECTS RIGHTS AND HOW TO SUBMIT PRIVACY AND DATA PROTECTION INQUIRIES AND COMPLAINTS
To the extent required by applicable law, you are entitled to obtain access to information on the processing of your Personal Data, to object to processing of your Personal Data, make use of your right to data portability and to have your Personal Data rectified or deleted or their processing restricted. You also are entitled to withdraw any consent that you might have given with respect to the processing of your Personal Data at any time with future effect. These are known as “Data Subject Rights.”
If you would like to exercise your Data Subjects Rights or learn more about the processing of your Personal Data, please contact us under Section 15 (“Contact Us”). Rosewood will respond to your request(s) as soon as reasonably practicable, but in any case, within the legally required period of time.
If you are not satisfied with Rosewood’s response or believe that your Personal Data is not being processed in accordance with the law, you also may contact or lodge a complaint with the competent supervisory authority or seek other remedies under applicable law.
11. UPDATING YOUR PERSONAL DATA
Rosewood strives to maintain your Personal Data in a manner that is accurate, complete and up to date. However, you have an obligation to keep your Personal Data up to date and inform Rosewood of any significant changes to your Personal Data. Please contact us as listed in Section 15 (“Contact Us”) below if there are any changes in your Personal Data.
12. LEGAL EFFECT AND CHANGES TO THIS NOTICE
This Notice is not, nor is it intended to be, a contract, nor does it otherwise create any legal rights or obligations. Accordingly, Rosewood, in its sole and absolute discretion, may amend, interpret, modify or withdraw any portion of this and related practices with or without Notice, and in accordance with applicable law. Any change in this Notice will apply to all Personal Data in Rosewood’s possession regardless of whether such Personal Data was obtained before or after any such Notice change. If you need clarification regarding any aspect of this Notice, please contact us at the information provided in Section 15 (“Contact Us”) below.
13. OTHER IMPORTANT PROVISIONS
About Children. Except where permitted by local law, the Rosewood Careers Website is not intended for individuals under the age of 18.
Rosewood’s Commitment to Diversity. Cultivating a diverse and inclusive work environment is crucial to success. We encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law. Rosewood is an equal opportunity employer.
14. CONTACT US
If you have any questions or concerns regarding this Notice, Rosewood’s processing of your Personal Data or to make use of your Data Subjects Rights, please contact us using the following contact details:
Rosewood Hotel Group
36/F New World Tower 1
18 Queen's Road Central. Hong Kong
Attn: Legal Department