Dallas Luxury Hotel | 5 Star Dallas Hotel | Mansion on Turtle Creek
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Hotel Firearm Policy
Pursuant to Section 30.06, penal code (trespass by license holder with a concealed handgun), a person licensed under Subchapter H, Chapter 411, government code (handgun licensing law), may not enter this property with a concealed handgun.
Pursuant to Section 30.07, penal code (trespass by license holder with an openly carried handgun), a person licensed under Subchapter H, Chapter 411, government code (handgun licensing law), may not enter this property with a handgun that is carried openly.
Rates and Taxes
Rates are in US Dollars and are subject to change and based on availability. Rates are subject to 15% tax, including 2% Dallas Tourism Public Improvement Reimbursement Fee.
To cancel reservations, guests must contact the hotel 24 hours prior to arrival for rooms, no less than 72 hours prior to arrival for Manor, Estate and Mansion Suites, and no less than 7 days prior to arrival for Turtle Creek and Rosewood Suites and the Penthouse. Cancellation policy may change based on special event dates.
Rooms may be guaranteed by credit card: Amex, Visa, MC, DC or DS
Check In / Out
Check-in: 3:00 p.m., Check-out: 12:00 noon.
Pets accepted; a minimum USD150 non-refundable fee per pet per visit
Texas Alcoholic and Beverage Commission prohibits alcohol being brought on premise. All alcohol must be purchased through Rosewood Mansion on Turtle Creek.
Rosewood Mansion on Turtle Creek maintains a smoke-free environment. Smoking is not allowed in guestrooms or suites. If this policy is violated in a guestroom a USD350 plus tax fee will be charged. If this policy is violated in a suite in USD500 plus tax fee will be charged. Additional cleaning fees may apply should the odor not be removed.
Swimming Pool Policy
The swimming pool is reserved for the exclusive enjoyment of hotel guests. Children under 12 years of age must be accompanied by an adult. The hotel is not responsible for loss, damage or theft of personal items. The following are not permitted in the pool area: smoking; pets; outside food and beverage; amplified music and electronics; running, rowdiness and diving; pool toys and inflatables (with the exception of infant flotation devices).
Please contact the hotel at +1 214 559 2100 for additional questions regarding policies or procedures.
WeChat ID: rosewoodhotels
United States/Canada: +1 888 767 3966
Argentina: 0800 266 5137
Brazil: 0800 892 0584
Mexico: 01800 123 1706
Denmark: 800 51692
France: 0 805 542 627
Germany: 0 800 724 3515
Great Britain: 0800 917 0892
Italy: 00800 969 730
Northern Ireland: 00 800 87 67 39 66
Portugal: 00 800 87 67 39 66
Saudi Arabia: 800 865 6042
Spain: 900 822 526
Sweden: 00 800 87 67 39 66
Switzerland: 0 800 000 674
United Arab Emirates: 800 065 0601
China: 400 120 4880
Australia: 1 800 215 283
Hong Kong SAR: 800 960 173
Indonesia: 001 803 017 5093
Japan: 0120 914 266
Singapore: 800 1865 066