• Rates in Thai Baht are per room, per night.
• The maximum capacity for Garden Pool Pavilion, Partial Ocean View Pool Pavilion, Lagoon Pool Pavilion, Partial Ocean View Pool Villa and Beachfront Pool Villa is three people.
• The maximum capacity for Partial Ocean View Pool Pavilion Two Bedrooms, The Beach House and The Ocean House is five people.
• The maximum capacity for Coral House is nine people.
• The maximum capacity for Palm House is twelve people.
• Guaranteed early check-in is available at an additional cost based on our Flexible Rate. For arrivals before 9 a.m., the charge is 100% of one night's rate. For arrivals between 9 a.m. and 2 p.m., the charge is 50% of one night's rate.
• Guaranteed late check-out is also available for an additional charge. For departures by 6 p.m., the charge is 50% of one night's rate. For departures after 6 p.m., the charge is 100% of one night's rate.
• The actual credit card provided at the time of booking must be presented upon check in and the credit card holder must be the same as the guest checking in. The Hotel does not accept any third person/party credit card.
• Rosewood Phuket is an HACCP (Hazard Analysis and Critical Control Points) certified hotel, following strict food safety systems. To ensure the compliance and well-being of all our guests - it is prohibited to consume food ordered from an outside vendor in the hotel outlets, or reheat and serve through In-room dining.
   

Child Policy

Children 12 years and under:

• Stay free of charge when sharing existing bedding with parents
• An extra bed/crib, if required, is complimentary (subject to availability).
• Extra bed: Up to one extra bed at no additional charge can be placed in a King bedded room.
• Daily breakfast is inclusive.

Extra Person Fee

For a person 13 years of age and older:

• A nightly charge of THB 5,000 excluding 18.7% taxes per person applies for all room types.
• This fee is inclusive of an extra bed and daily breakfast.

Festive Season Policy and Conditions

• Minimum stay requirement between 20 December - 10 January (minimum night stay and dates are subject to change without advance noticed)
• The New Year's Eve Dinner & Countdown is on 31 December, 8 p.m. till late. Applicable for all reservations stays over 31 December.
• Reservations will not be accepted with check-out date on 31 December.

Guarantee
To confirm your booking, a valid credit card is required to guarantee your reservation.
 

Credit Cards
American Express, JCB International, Master Card, Visa and Union Pay.
 

Valet Parking
Valet parking is a complimentary service. Self-parking is also available.
 

No Pet Policy
Our primary goal is to ensure the comfort, safety, and satisfaction of all our guests. In order to maintain a clean and allergen-free environment, we have established a 'No Pet Policy'. Pets are not permitted within the resort premises, including guest rooms, public areas, and dining facilities, except for service animals.
Guests with service animals may be asked to provide appropriate documentation or credible verbal assurance that the animal is a service animal as defined by applicable laws. Guests are responsible for the care and supervision of their service animals.
Guests found to have unauthorized pets in their rooms will be subject to a cleaning fee to cover the cost of deep cleaning and allergen removal. Additionally, guests may be asked to remove the pet from the premises.
 

Cancellation / No Show Policy

• Guarantee and cancellation policies may vary depending on the rate or promotion booked
• In the event of a no-show, a fee equivalent to the total cost of the reserved stay, including all applicable taxes, will be charged.
• Early departures for non-emergency reasons will be subject to a fee equivalent to the total cost of the originally booked stay, including all applicable taxes.

*Special cancellation policies apply for holidays and special events and conventions.

For stays between 20 December and 10 January, the following terms apply:

• A non-refundable deposit equal to 100% of your total stay (including taxes) will be charged 60 days prior to your arrival date.
• Cancellations made within 60 days of arrival will result in the forfeiture of this full deposit.
• For stays including 31 December, the non-refundable charge for our mandatory New Year's Eve Gala Dinner will also be included in the deposit.

• No-shows, late cancellations and early departures will be charged the full amount of the original reservation.