Our Commitment to Health, Safety, and Well-Being
The Carlyle, A Rosewood Hotel reopened Monday, November 2, 2020. Since resuming hotel operations, the health and safety of our guests and associates continue to prevail as our utmost priority, and we remain committed to operating at the highest levels of health and safety vigilance. Guided by the Centers for Disease Control (CDC) and local and international health officials, and in compliance with our partners Ecolab and Diversey, The Carlyle has introduced several new and enhanced protocols under Commitment to Care, a new global health and safety program that offers heightened standards for hygiene and cleanliness across all Rosewood Hotel Group properties worldwide.
Sharecare Health Security VERIFIED® with Forbes Travel Guide
The Carlyle, A Rosewood Hotel is proud to be included among the first hotels in the world to become Sharecare Health Security VERIFIED® with Forbes Travel Guide. The comprehensive facility verification helps ensure that guests and travel planners can book with confidence at properties that have appropriate health safety procedures in place. Developed by Forbes Travel Guide, the global authority on genuine Five-Star service, and digital health industry leader Sharecare, the comprehensive verification covers more than 360 standards across health and hygiene protocols, cleaning products and procedures, ventilation, physical distancing, the guest experience, and health safety communication with guests and employees. For further information, please visit www.forbestravelguide.com/verified.
The Carlyle has resumed dining operations in Bemelmans Bar and The Gallery from 4:00 p.m. to midnight daily. Dowling’s at The Carlyle is currently open for breakfast from 7:00 a.m. to 10:30 a.m., Mondays to Saturdays, and from 8:00 a.m. on Sundays. Additionally, In-Room Dining is available daily from 6:30 a.m. until 10:30 p.m. The Yves Durif Salon and the Valmont Spa at The Carlyle are also currently open by appointment with limited operating hours. Café Carlyle remains closed until further notice.
Beginning September 7th, in accordance with New York City’s Executive Order, patrons of The Carlyle’s dining outlets are required to present proof of COVID-19 vaccination. This includes Dowling’s at The Carlyle, Bemelmans Bar, The Gallery, or the Fitness Center. Patrons may present a physical Covid-19 vaccine card, a New York State Excelsior Pass, a relevant state or international vaccine pass, or a photo of your vaccination card.
For immediate questions regarding your reservation, please call 888.ROSEWOOD (888.767.3966). Please click here for the latest updates from Rosewood Hotels & Resorts regarding booking & cancellation policies. We thank you for your patience during this unprecedented time and look forward to welcoming you back to The Carlyle.
The Carlyle, A Rosewood Hotel has introduced enhanced health and cleanliness measures to ensure the well-being of our guests, residents, and associates. These measures include:
GENERAL SAFETY & WELL-BEING PRACTICES.