Our Commitment to Health, Safety, and Well-Being
The Carlyle, A Rosewood Hotel is pleased to announce that the hotel will reopen effective Monday, November 2, 2020. As we look forward to resuming hotel operations, the health and safety of our guests and associates continue to prevail as our utmost priority, and we remain committed to operating at the highest levels of health and safety vigilance. Guided by the Centers for Disease Control (CDC) and local and international health officials, and in compliance with our partners Ecolab and Diversey, The Carlyle has introduced several new and enhanced protocols under Commitment to Care, a new global health and safety program that offers heightened standards for hygiene and cleanliness across all Rosewood Hotel Group properties worldwide.
Visitors arriving in New York from other U.S. states or territories are no longer subject to a mandatory quarantine. Upon check-in, all guests must present their completed New York State traveler health form.
FULLY VACCINATED GUESTS
Fully vaccinated travelers arriving from outside of the U.S. are not required to quarantine upon arrival in New York. Upon check-in, guests must show the completed New York State traveler health form, a negative COVID-19 test taken no more than 72 hours prior to arrival, and proof of vaccination. Currently, only FDA-approved vaccines are valid (Pfizer, Moderna, or Johnson & Johnson) and the final shot of the dose must have been taken a minimum of two weeks prior to arrival.
Visitors from outside of the U.S. who are not fully vaccinated should quarantine for 10 days upon arrival in New York. However, guests can shorten to a three-day quarantine provided they obtain a negative COVID-19 test on the third day. Please be advised that in-room housekeeping services will not be provided during the quarantine period. Guests will receive a letter prior to arrival with details on the quarantine protocols. Upon check-in, guests must show the completed New York State traveler health form and a negative COVID-19 test taken no more than 72 hours prior to arrival.
Sharecare Health Security VERIFIED® with Forbes Travel Guide
The Carlyle, A Rosewood Hotel is proud to be included among the first hotels in the world to become Sharecare Health Security VERIFIED® with Forbes Travel Guide. The comprehensive facility verification helps ensure that guests and travel planners can book with confidence at properties that have appropriate health safety procedures in place. Developed by Forbes Travel Guide, the global authority on genuine Five-Star service, and digital health industry leader Sharecare, the comprehensive verification covers more than 360 standards across health and hygiene protocols, cleaning products and procedures, ventilation, physical distancing, the guest experience, and health safety communication with guests and employees. For further information, please visit www.forbestravelguide.com/verified.
As of May 11, 2021, The Carlyle, A Rosewood Hotel will resume dining operations in Bemelmans Bar, The Gallery and In Room Dining. The Carlyle Restaurant and Café Carlyle remain closed until further notice. The Yves Durif Salon is also currently open by appointment only with limited operating hours.
For immediate questions regarding your reservation, please call 888.ROSEWOOD (888.767.3966). Please click here for the latest updates from Rosewood Hotels & Resorts regarding booking & cancellation policies. We thank you for your patience during this unprecedented time and look forward to welcoming you back to The Carlyle.
The Carlyle, A Rosewood Hotel has introduced enhanced health and cleanliness measures to ensure the well-being of our guests, residents, and associates. These measures include:
GENERAL SAFETY & WELL-BEING PRACTICES