Please be advised that it is good practice to shower before any treatment. Silence, peace and respect are part of our Sense spa philosophy. Please consider other guests’ space and privacy. Please silence any electronic devices you might have before entering the facility.
In order to give you adequate time to complete the wellbeing consultation and relax, we recommend that you arrive 15 to 30 minutes prior to your treatment. Late arrivals will affect the duration of your scheduled appointment.
SCHEDULING & CANCELLATION
To schedule or to rebook, contact our Sense spa host who will be happy to assist you in choosing the right treatment. All treatments should preferably be booked in advance to ensure availability. Our Spa concierge will need valid credit card information to confirm any bookings.
If you wish to reschedule or cancel your booking, please be advised that 24 hours are required in order for us to accommodate your request, or two hours if the appointment is made on the same day. No-show or last-minute cancellations will incur a 100% charge.
Bathrobes, slippers and disposables are available at Sense spa for your treatment sessions.
HEALTH CONDITIONS & ALLERGIES
Kindly consult with your physician before taking any treatment or using our facility. If you have any allergies, please make sure to inform our Sense spa team.
VALUABLES LOSS OR DAMAGE
Please secure your valuables. Sense spa will not be held responsible for any loss or damage during your visit.
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Monday - Sunday
Spa reception: 10 a.m. - 8:30 p.m.
Treatment facilities: 10 a.m. - 8 p.m.