General Policy:
- Rates in Thai Baht are per room, per night
- two persons is a maximum capacity for Garden Pool Pavilion, Ocean View Pool Pavilion, Beachfront Pool Pavilion, Ocean View Pool Villa and Beachfront Pool Villa
- four persons is a maximum capacity for Ocean View Pool Pavilion Two Bedrooms, Beach House and Ocean House
- Check-in: 3 p.m.; Check-out: 12 noon
Family Policy:
- Children up to 12 years of age stay free in same room as a paying adult, using existing bedding. Breakfast for child is also inclusive
- Rollaway: Up to one roll away at no additional charge can be placed in a King bedded room for a child 12 years of age and younger. Breakfast for child is also inclusive. Cribs is complimentary
Extra Person Fee from now until 31 October 2019
For a child 13 years of age and older, THB4,500+++ Thai Baht per night excludes 18.7% tax and service charge - this is inclusive of one extra bed and breakfast at Red Sauce restaurant
Extra Person Fee from 1 November 2019 - 31 October 2020
For a child 13 years of age and older, THB5,000.00+++per person per night excludes 18.7% tax and service charge - this is inclusive of one extra bed and daily breakfast at Red Sauce restaurant
Festive Season Policy and Condition:
- Minimum three nights stay between 2 - 10 February 2019
- Minimum seven nights stay between 23 December 2019 - 3 January 2020
- Compulsory New Year Eve gala dinner apply to all reservations over the period of 31 December 2019 (Adult THB 17,500++ per person and THB 8,750++ per child, prices are subject to 17.7% government tax and service charge, Children age 0-5 years is complimentary)
- Reservations will not be accepted with check-in dates on 8 February 2019, 23-24 December 2019
- Reservations will not be accepted with check-out date on 31 December 2019
Guarantee:A valid credit card is required to guarantee your reservation. at the time the reservation is made.
Credit Cards:American Express, JCB International, Master Card, Visa and Union Pay
Valet parking is a complimentary service. Self-parking is available.
Pet Policy
Rosewood Phuket welcomes pets weighing up to ten pounds. Pets are not allowed in restaurants, bars, pools, wellness and Spa, beaches or surrounding areas due to Thai Sanitary Standards.
Cancellation/ No Show Policy:
- Reservations must be cancelled by 6 p.m. hotel time, seven days prior to arrival to avoid a penalty of two nights plus tax
- No-Show Fee is 100% of the full stay plus tax
- Early check-out fee is 100% (for non-emergency early departures)
*Special cancellation policies apply for holidays, special events, and conventions.
For the following dates - reservations must be cancelled by 6 p.m. hotel time 60 days prior to arrival to avoid a penalty of 100% of full stay plus tax
- 20 December 2019 - 10 January 2020
For the following dates - Reservations must be cancelled by 24 hours prior to arrival hotel time to avoid a penalty of a 100% of full stay plus tax.
- 11 January 2019 - 19 December 2019
- 11 January 2020 - 31 October 2020
