Arrivals | Treatments are carefully planned to accommodate each and every client. In a spirit of mutual respect, we encourage you to arrive at least 30 minutes prior to your appointment to enjoy the facilities. Late arrivals will be finished within the scheduled treatment time while the fee will remain unchanged.
spa amenities | On arrival, you will be supplied with a bathrobe, sandals, and a locker for your personal belongings. Towels are offered throughout the spa and disposable underwear is available for all body treatments. Facilities include separate men’s and women’s locker rooms with relaxation areas and vanities stocked with toiletries.
etiquette | Our spa environment is one of tranquility and relaxation. In consideration of other guests, we ask that you speak in a quiet voice and turn off mobile phones. If using headphones, please make sure the volume level is not audible to other guests. The spa is a non-smoking area.
special requests | Feel free to request your preference for a specific technician or a male or female therapist for your treatments. We strive to fulfill your wishes based upon availability. If you need assistance with anything during your spa experience, such as an adjustment to lighting, sound, temperature, pressure or technique of your spa service, please let your technician know.
health | Please refrain from shaving before all body treatments and before the men’s facials. To maximize the benefits of your spa experience, please inform us of any health issues, allergies or injuries that may make the treatment you have chosen unsuitable, so that we may advise safer alternatives.
pregnancy | We have specially designed treatments for expectant mothers. Allow us to assist you in selecting suitable treatments for this special time. We advise you to consult with your physician prior to booking.
children | Spa and fitness areas are reserved for guests 16 years or older. Children are allowed in the spa by appointment only and must be accompanied by an adult during their visit.
cancellations | Must be received at least 24 hours prior to the appointment time to avoid a full-service charge. If you are traveling by air, we suggest you schedule appointments at least six hours after you are scheduled to arrive in case of flight delays. Hotel is not responsible for any loss or damage to personal items and valuables during your visit. Please refrain from wearing jewelry or valuables to the spa.
conference, corporate & group packages | The spa offers a variety of treatments, packages and group discounts. Please contact the spa for information.
appointments | We recommend scheduling in advance to ensure preferred appointment times.
Credit card and contact details are required at the time of reservation.