Rates in CNY Chinese Yuan are per room, per night. Rates are subject to availability and applicable tax and service charge which may change without notice.

Cancellation: The hotel's standard cancellation policy requires that any cancellation or amendment to a reservation is to be received at least 24 hours prior to the day of arrival at 3:00 p.m. in order to avoid a penalty charge.

Guarantee: Credit Card (Amex, Diners Club, JCB, Visa, MC)

Check-in: Check-in is from 3:00 p.m. on the day of arrival and check-out on the day of departure is at 12 noon.

PETS:
Rosewood Sanya only welcomes pets upon approval of pre-submitted requests. 
Pets are welcome at a RMB500 per night including food, cleaning fee and service charge.

The hotel offers the following rules for guests and their animal family members so that all guests may enjoy a relaxing and memorable stay:

  • Pets should always be on a leash in public areas and size restrictions to under 25lbs 
  • It is the responsibility of pet owners to pick up after your pets 
  • Pets are not allowed in the pool or hot tub, as per Chinese Quarantine Law 
  • Out of respect for other guests, please ensure that disturbances like barking must be curtailed 

Family Policy:
Up to two children up to 12 years of age, can stay free when sharing a room with up to two adults at Rosewood Sanya, subject to availability. A baby crib/cot is complimentary while extra bed will be chargeable.

Ages 2 or younger, Complimentary baby crib and breakfast
Ages 5 or younger, Complimentary if sharing bed with parents plus breakfast
Aged 3-5, Extra bed is CNY525/night, breakfast complimentary
Aged 6-12, Complimentary when sharing bed with parents, breakfast non-complimentary
Aged 6-12, Extra bed is CNY655//night, breakfast complimentary

Aged 13 or older, breakfast price at CNY260/person; aged 6-12, breakfast priced at CNY130/person; aged under 6, breakfast complimentary.
Aged 13 or older, extra bed price at CNY525/person excluding breakfast, CNY758/night with breakfast complimentary.

Children aged under 18 must be checked-in to the hotel accompanied by at least one adult.

Extra bed is only available in King bed rooms and suites.

HOTEL POOL POLICY:
To ensure a pleasurable experience for all hotel guests, the pool is open for enjoyment after 3:00 p.m. day of arrival and up until 12:00 noon day of departure.

  • The pool is reserved for the exclusive use of registered guests  
  • Per Chinese Quarantine Law, pets are not allowed in the pool area
  • Only food and beverages from the hotel’s dining outlets are permitted. For guests' enjoyment and safety, pool toys and floats are not permitted with the exception of infant/toddler flotation safety devices.