Travel Information as of September 29, 2021
The Centers for Disease Control (CDC) recently named Bermuda a Level 4 destination, where the COVID-19 Risk is "Very High." Following guidelines and essential procedures shared by the Bermuda Ministry of Health, Rosewood Bermuda remains open to welcome local guests for "staycations" as well as international guests following Bermuda's international travel requirements.
We remain fully dedicated to operating at the highest standards through "Commitment to Care," Rosewood Hotel Group’s new global health and safety program and have intensified hygiene and safety measures across all major touchpoints in our operations following guidelines issued by the Bermuda Ministry of Health, the World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC). We are delighted to welcome visitors once again, and we thank our loyal guests, members, and community for their patience during this unprecedented time.
Travel Requirements
In light of our “new normal” of travel, the Bermuda Tourism Authority has prepared guidelines for travelers coming to Bermuda. Visitors are asked to comply with the following protocol:
TRAVEL NOTICE for NON-IMMUNIZED TRAVELERS:
- Non-immunized travelers are required to quarantine for 14 days at a designated Quarantine Hotel. For a list of approved Quarantine Hotels, and links to reserve please visit: www.gov.bm/arrange-quarantine-hotel
- The Quarantine Hotel stay must be fully pre-paid, proof of payment is required to apply for Bermuda Travel Authorization.
- Additionally, ALL TRAVELERS ages 2 and up are required to have a PCR COVID-19 test taken within 4 days of arrival (for example a test taken on July 1 is valid for arrivals up to July 5). Test results are also required to apply for the Bermuda Travel Authorization.
- Non-immunized travelers not willing to quarantine will be denied entry into Bermuda.
Prior to flying, ALL TRAVELERS to Bermuda must:
- COMPLETE THE BERMUDA TRAVEL AUTHORIZATION PROCESS ONLINE ONE TO THREE DAYS BEFORE DEPARTURE; a $75 fee per traveler is required, which includes the cost of all COVID-19 testing in Bermuda. Each passenger must have a form completed regardless of age.
- ALL TRAVELERS ages 2 and up are required to have a PCR COVID-19 test taken within 4 days of arrival (for example a test taken on July 1 is valid for arrivals up to July 5). Test results must be entered as part of the online travel authorization process and be presented upon arrival in Bermuda. Visitors without a pre-arrival test will not be able to obtain Travel Authorization and enter Bermuda.
- FOR IMMUNIZED PARENTS TRAVELING WITH NON-IMMUNIZED MINORS, additional information on travel requirements and access to activities can be found here: www.gov.bm/are-you-travelling-minor
- Wear face masks and practice physical distancing at the departure airport.
- Additionally, travelers are encouraged to pack a thermometer and acquire health insurance covering illness and injury outside of their home jurisdiction, including related to a positive COVID-19 diagnosis while in Bermuda.
On arrival in Bermuda, ALL TRAVELERS to Bermuda must:
- Show a copy of your Travel Authorization. If you do not have a printer, have ready a charged phone or tablet to show your Travel Authorization.
- Present a copy of the pre-departure COVID-19 negative test result obtained no more than four days before arriving in Bermuda.
- Undergo PCR COVID-19 testing at the Bermuda L.F. Wade International Airport. This applies to adults and children ages 2 and up.
- Note that upon arrival and testing, a color-coded wristband will be issued to the traveler denoting that the traveler is awaiting test results. Removal prior to receipt of testing may subject the traveler to government-mandated penalties.
- After completing arrival testing at L.F. Wade International Airport, all travelers are required to head directly to their pre-booked accommodation to await arrival testing results. No other stops are permitted.
While on-island, IMMUNIZED TRAVELERS:
- Immunized travelers are welcome to enjoy available outdoor amenities and indoor amenities that do not require the removal of a face mask at their accommodation while waiting for negative arrival PCR test results (typically, 24 to 48 hours). Social distance away from others must be maintained.
- After the immunized traveler's negative arrival test is received, the traveler's movement is no longer restricted, and the traveler is permitted to move throughout the island in accordance with any regulations in place by the Government of Bermuda at the time of visit.
- On receipt of negative arrival testing, the guest may remove the color-coded wristband.
- Upon receipt of each negative test result, a "Safekey" QR Link will be included for use by the traveler and will remain valid until the next required test.
- The COVID-19 "SafeKey" QR code will be required to access indoor activities where masks may be removed. This includes indoor dining at Rosewood Bermuda's restaurants and bars, entering the Golf Club or pro shop, and the fitness center.
- Take your own temperature twice per day and report via the online travel authorization portal for the first 14 days.
- Continue to undergo COVID-19 testing, administered on Day 4, Day 10, and Pre-departure testing (as required by your return destination) at convenient testing centers across the island, or via the resort’s on-site daily testing program (complimentary for hotel guests). Contact the front desk/concierge to schedule on-site testing.
- ALL TRAVELERS are asked to respect continued safety standards including physical distancing, hand hygiene, and mask-wearing in crowded public spaces where social distance cannot be maintained including on all public transport (taxis, ferries, and buses).
- Comply with restrictions on gatherings to a maximum of 20 people, with physical distancing in place.
- Comply with local curfew hours from 12:30 a.m. to 5:00 a.m.
- Please Note: Children under the age of 17 are not required to be immunized however, children aged 2 and up are required to follow the same testing protocols as their parents while on the island. Non-immunized children under the age of 17 assume the status of their adult companions but must follow the Guide for Children's Travel in the First 14 Days.
While on-island, NON-IMMUNIZED TRAVELERS:
- Must quarantine at an approved Quarantine Hotel for the first 14 days, and may not leave the accommodation until the end of the quarantine stay.
- Take your own temperature twice per day and report via the online travel authorization portal for the first 14 days.
- Continue to undergo COVID-19 testing, administered on Day 4, Day 8, Day 13, and Pre-departure testing (as required by your return destination).
- After receiving negative results from the Day 13 test (turnaround by Day 14) guests may leave their quarantine accommodations to explore the island and stay at other accommodations including Rosewood Bermuda.
- Upon receipt of the final quarantine test negative result, a "Safekey" QR Link will be included for use by the traveler and will remain valid for 3 days.
- The COVID-19 "SafeKey" QR code will be required to access indoor activities where masks may be removed. This includes indoor dining at Rosewood Bermuda's restaurants and bars, entering the Golf Club or pro shop, and the fitness center.
- After quarantine, ALL TRAVELERS are asked to respect continued safety standards including physical distancing, hand hygiene, and mask-wearing in all public spaces including on all public transport (taxis, ferries, and buses).
- Comply with restrictions on gatherings to a maximum of 20 people, with physical distancing in place.
- Comply with local curfew hours from 12:30 a.m. to 5:00 a.m.
- Please Note: Children under the age of 17 are not required to be immunized however, children aged 2 and up are required to follow the same testing protocols as their parents while on the island. Children traveling with non-immunized adults will be subject to quarantine.
Departing Bermuda
- For certain destinations, travelers will be required to get tested for COVID-19 and obtain proof of a negative result prior to boarding their departing flight. Depending on the guest’s departure pattern, Bermuda’s mandated testing schedule may already fulfill the guest’s destination requirements. Any traveler in need of an outbound test not covered by the existing testing schedule will be automatically booked for a pre-departure test matched with the 72-hour requirement, based on the traveler's departure date supplied on arrival into Bermuda.
- Alternatively, private on-site testing by a local lab may be arranged by Rosewood Bermuda's Front Desk team.
- Complimentary standard on-site testing is available daily from 9:15 a.m. to 10:30 a.m. for hotel guests. Reduced price testing is available for Tucker's Point Residence owners, Homeowners, and Club members. Expedited testing will be available at USD250 per person, regardless of age.
- Requests for on-site test appointments must be made a minimum of 48 hours prior to the intended test date with Rosewood Bermuda Front Desk. Expedited testing is available between the hours of 9 a.m. to 12. p.m. only. A member of the Rosewood Bermuda team will confirm the testing site and time. Please note, private tests must be completed no more than 72 hours prior to departure.
- The lab will send results within 48 hours of testing, or within 12 hours in the case of expedited results.
- Cancellations for on-site testing must be made 24 hours prior to the test date, cancellations made less than 24 hours prior to the test date are subject to the full charge for the test.
- Travelers should review all travel protocols and requirements in place for their arrival destination as requirements may vary. Information regarding primary destinations may be found in these links: United Kingdom | United States | Canada
In the event of a COVID-19 Positive Test result:
- If a traveler becomes COVID-19 positive, is a close contact of a positive person, is symptomatic, or if a traveler is clinically diagnosed at any point, they will be subject to public health regulations and will be quarantined or isolated, as appropriate at their accommodation for up to 14 days.
- Special arrangements will be made by Rosewood Bermuda to allow for the safe quarantine of the guest during this time.
- Travelers who receive a positive test result for COVID-19, or whom health authorities believe could be positive will be fitted with an aqua electronic bracelet to assist with isolation/quarantine.
- Guests and Residents of Bermuda are strongly encouraged to download and utilize the WeHealth Bermuda smartphone app, which provides anonymous notifications regarding COVID-19 exposure. The app is free and available for download via the Apple App Store, and Google Play Store.
What To Expect During Your Stay
The health and safety of our guests, members, and associates remain a paramount concern in light of the risks that COVID-19 presents, and as such has necessitated some changes in our services. The list below highlights these fundamental changes that visitors can expect to experience during their stay.
General Guidelines:
- The island of Bermuda requires all visitors to apply for Travel Authorization, and comply with pre-arrival testing, and on-island testing performed on arrival, on day 4, and day 10 at convenient pop-up test centers located within minutes from the resort.
- Complimentary on-site testing will be available daily from 9:15 a.m. to 10:30 a.m. for hotel guests. Reduced pricing will be available for Tucker’s Point residence owners, Homeowners, and Club members. Results are guaranteed within 48 hours. Expedited testing is available on request between the hours of 9:00 a.m. to 12:00 p.m. with results confirmed within 12 hours. Contact the resort concierge to arrange for testing.
- A "SafeKey" QR code will be required to access indoor activities where masks may be removed. This includes indoor dining at Rosewood Bermuda's restaurants and bars, entering the Golf Club or pro shop, and the fitness center, the "Safekey" will also be required to board all Island Boats with more than 20 passengers.
- Patrons must wear masks indoors and in crowded spaces only, when not eating/drinking or standing at a bar. Social distancing should also be observed indoors as well, as much as possible.
- Patrons must comply with restrictions on gatherings to a maximum of 20 people, with physical distancing in place.
- Patrons must comply with local curfew hours from 12:30 a.m. to 5:00 a.m.
- Guests and Residents of Bermuda are strongly encouraged to download and utilize the WeHealth Bermuda smartphone app, which provides anonymous notifications regarding COVID-19 exposure. The app is free and available for download via the Apple App Store, and Google Play Store.
Accommodations:
- In-Room amenities have been modified to reduce contact. Minibars will not be pre-stocked however options for stocking including a variety of snacks and beverages can be ordered on request.
- To limit contact, housekeeping services have been modified, rooms will be serviced between the hours of 9:30 a.m. and 3:00 p.m. Housekeepers will not enter an accommodation if a guest is in. Housekeeping staff will not handle guest items.
Dining:
- A "SafeKey" QR code is required in order to access indoor dining, bars, and clubs.
- All dining outlets are open and observing social distance guidelines, as such reservations are required.
- 24-hour In-Room Dining is available.
- There is no restriction on the number of persons permitted at a table.
Wellness Facilities:
- A "SafeKey" QR code is required in order to access indoor gym/fitness facilities. The "Safekey" QR code is NOT required at the Spa as patrons are required to wear masks indoors with the exception of temporary mask removal as required for facial treatments.
- Indoor Spa Treatments, APEX360 fitness classes, and use of the Fitness Centre are strictly available to immunized guests, club members, and island residents, or non-immunized guests who have completed their 14-day quarantine.
- The Fitness Centre observes physical distancing between indoor equipment and exercise areas, as such maximum occupancy may be reduced to maintain distancing.
- Reservations for Spa, and APEX360 Fitness classes are required, Walk-ins are not permitted at this time
- A short questionnaire will be sent upon confirmation of a reservation to collect required personal information including address, telephone number, and email. The questionnaire should be completed and sent prior to the appointment.
- Please arrive no more than 15 minutes prior to appointment time.
- The wearing of face masks is mandatory while moving indoors within the spa, but may be removed temporarily for treatments that require the removal of face masks.
Golf, Tennis, Pool, and Beach Facilities:
- A "SafeKey" QR code is required in order to access indoor club facilities such as the Golf Clubhouse, Golf Club pro shop, and Sul Verde's indoor spaces.
- Tucker’s Point Golf Club is open including locker facilities, gym, and pro-shop.
- Tennis Centre facilities, as well as lessons, are available.
- The Beach Club is open for hotel guests and club members with specific access.
- Resort pools including the iconic Palm Court Pool, the Castle Harbour Pool, and the Horizon and Fountain Pools at the Beach Club are open. Poolside food & beverage service is available at all pools.
- The use of face masks and adherence to social distancing standards are required when moving through indoor facilities, and public spaces where social distancing cannot be maintained such as resort shuttles.
