Travel Information as of January 14, 2022
The Centers for Disease Control (CDC) has designated Bermuda as a Level 3 destination, where the COVID-19 Risk is "High." Following guidelines and essential procedures shared by the Bermuda Ministry of Health, Rosewood Bermuda remains open to welcome local guests for "staycations" as well as international guests following Bermuda's international travel requirements.
We remain fully dedicated to operating at the highest standards through "Commitment to Care," Rosewood Hotel Group’s new global health and safety program and have intensified hygiene and safety measures across all major touchpoints in our operations following guidelines issued by the Bermuda Ministry of Health, the World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC). We are delighted to welcome visitors once again, and we thank our loyal guests, members, and community for their patience during this unprecedented time.
Travel Requirements
In light of our “new normal” of travel, the Bermuda Tourism Authority has prepared guidelines for travelers coming to Bermuda. Visitors are asked to comply with the following protocol:
TRAVEL NOTICE for NON-IMMUNIZED TRAVELERS:
- All visitors aged 18 years and older must be fully immunized to land in Bermuda.
- Unvaccinated travelers aged 18 years and older will not be permitted to board Bermuda-bound planes.
- Unvaccinated children under the age of 18 may travel to Bermuda.
Prior to flying, ALL TRAVELERS to Bermuda must:
- COMPLETE THE BERMUDA TRAVEL AUTHORIZATION PROCESS ONLINE ONE TO THREE DAYS BEFORE DEPARTURE; a $75 fee per traveler is required, which includes the cost of all COVID-19 testing in Bermuda. Each passenger must have a form completed regardless of age.
- ALL TRAVELERS ages 2 and up are required to have a pre-departure COVID-19 test. Test results must be entered as part of the online travel authorization process and be presented upon arrival in Bermuda. Visitors without a pre-arrival test will not be able to obtain Travel Authorization and enter Bermuda.
- Vaccinated travelers must have either a PCR test taken up to 4 days prior to arrival or an Antigen test taken up to 3 days prior to arrival.
- Unvaccinated minors under the age of 18 must have a PCR test taken up to 4 days prior to arrival.
- FOR IMMUNIZED PARENTS TRAVELING WITH NON-IMMUNIZED MINORS, additional information on travel requirements and access to activities can be found here: www.gov.bm/are-you-travelling-minor
- Wear face masks and practice physical distancing at the departure airport.
- Additionally, travelers are encouraged to pack a thermometer and acquire health insurance covering illness and injury outside of their home jurisdiction, including related to a positive COVID-19 diagnosis while in Bermuda.
On arrival in Bermuda, ALL TRAVELERS to Bermuda must:
- Show a copy of your Travel Authorization. If you do not have a printer, have ready a charged phone or tablet to show your Travel Authorization.
- Present a copy of the pre-departure COVID-19 negative test result obtained no more than 3 to 4 days before arriving in Bermuda.
- Undergo COVID-19 testing at the Bermuda L.F. Wade International Airport. This applies to adults and children ages 2 and up.
- Note that upon arrival and testing, a color-coded wristband will be issued to the traveler denoting that the traveler is awaiting test results. Removal prior to receipt of testing may subject the traveler to government-mandated penalties.
- After completing arrival testing at L.F. Wade International Airport, all travelers are required to head directly to their pre-booked accommodation to await arrival testing results. No other stops are permitted.
While on-island, IMMUNIZED TRAVELERS:
- Immunized travelers are welcome to enjoy available outdoor amenities and indoor amenities that do not require the removal of a face mask at their accommodation while waiting for negative arrival test results (typically, 24 to 48 hours). Social distance away from others must be maintained.
- After the immunized traveler's negative arrival test is received, the traveler's movement is no longer restricted, and the traveler is permitted to move throughout the island in accordance with any regulations in place by the Government of Bermuda at the time of visit.
- On receipt of negative arrival testing, the guest may remove the color-coded wristband.
- Upon receipt of each negative test result, a "Safekey" QR Link will be included for use by the traveler and will remain valid until the next required test.
- The COVID-19 "SafeKey" QR code will be required to access indoor activities where masks may be removed. This includes indoor dining at Rosewood Bermuda's restaurants and bars and wellness facilities.
- Take your own temperature twice per day and report via the online travel authorization portal.
- Continue to undergo COVID-19 testing, administered on Day 4, Day 10, and for Pre-departure testing (as required by your return destination) at convenient testing centers across the island.
- Effective January 20, 2022, on-island testing requirements will be reduced to airport arrival testing, day 4 testing, and pre-departure testing.
- Convenient on-site testing may be arranged at an additional cost. Contact the front desk/concierge to schedule on-site testing.
- ALL TRAVELERS are asked to respect continued safety standards including physical distancing, hand hygiene, and mask-wearing in crowded public spaces where social distance cannot be maintained including on all public transport (taxis, ferries, and buses).
- Comply with restrictions on gatherings to a maximum of 20 people, with physical distancing in place.
- Please Note: Children aged 17 years and under are not required to be immunized however, children aged 2 and up are required to follow the same testing protocols as their parents while on the island. Non-immunized children aged 17 and under assume the status of their adult companions but must follow the Guide for Children's Travel in the First 14 Days.
Departing Bermuda
- For certain destinations, travelers will be required to get tested for COVID-19 and obtain proof of a negative result prior to boarding their departing flight. Depending on the guest’s departure pattern, Bermuda’s mandated testing schedule may already fulfill the guest’s destination requirements. Any traveler in need of an outbound test not covered by the existing testing schedule will be automatically booked for a pre-departure test matched with the requirements of the guest's destination.
- Standard Day 4 and Day 10 testing is available at no additional cost at convenient locations throughout the island.
- Complimentary Pre-Departure Rapid Antigen tests (valid for US Pre-departure requirements) are available daily from 9:00 a.m. to 10:30 a.m.
- Third-party, on-site testing is available to hotel guests, Tucker's Point Residence owners, Homeowners, and Club members. Please contact bermuda.concierge@rosewoodhotels.com for information or to schedule.
- Guests, Club Members, Homeowners, and Residence owners must request test appointments a minimum of 48 hours prior to the intended test date with the Rosewood Bermuda Front Desk. A member of the Rosewood Bermuda team will confirm the testing site and time.
- All testing is completed by an independent lab. Results will be sent directly to the guest within 24 hours of testing for standard PCR tests, or on the same day for Pre-departure Rapid Antigen Tests.
- Cancellations for on-site testing must be made 24 hours prior to the test date, cancellations made less than 24 hours prior to the test date are subject to the full charge for the test.
- Travelers should review all travel protocols and requirements in place for their arrival destination as requirements may vary. Information regarding primary destinations may be found in these links: United Kingdom | United States | Canada
In the event of a COVID-19 Positive Test result:
- If a traveler becomes COVID-19 positive, is a close contact of a positive person, is symptomatic, or if a traveler is clinically diagnosed at any point, they will be subject to public health regulations and will be quarantined or isolated, as appropriate at their accommodation for up to 10 days.
- Effective January 20, 2022: Immunized Travelers who have tested positive and are undergoing quarantine for repatriation must be quarantined for 5 to 10 days, based upon their return destination repatriation requirements. A verified antigen or PCR test will be required to "test out" of quarantine.
- Effective January 20, 2022: Immunized Travelers who have tested positive and are undergoing quarantine for a continued stay in Bermuda must quarantine for a minimum of 7 days. A verified antigen test will be required to "test out" of quarantine.
- Effective January 20, 2022: Travelers who are fully immunized and have had a booster within 6 months will not be required to quarantine however, a verified antigen test is required on day 7. A daily antigen test is strongly recommended for self-monitoring within the 7 day period.
- Special arrangements will be made by Rosewood Bermuda to allow for the safe quarantine of the guest during this time.
- Travelers who receive a positive test result for COVID-19, or whom health authorities believe could be positive will be fitted with an aqua electronic bracelet to assist with isolation/quarantine.
- Guests and Residents of Bermuda are strongly encouraged to download and utilize the WeHealth Bermuda smartphone app, which provides anonymous notifications regarding COVID-19 exposure. The app is free and available for download via the Apple App Store, and Google Play Store.
What To Expect During Your Stay
The health and safety of our guests, members, and associates remain a paramount concern in light of the risks that COVID-19 presents, and as such has necessitated some changes in our services. The list below highlights these fundamental changes that visitors can expect to experience during their stay.
General Guidelines:
- The island of Bermuda requires all visitors to apply for Travel Authorization, and comply with pre-arrival testing, and on-island testing performed on arrival, on day 4, and day 10 at convenient pop-up test centers located within minutes from the resort.
- On-site testing is also available at an additional cost. Please contact the resort front desk/concierge to arrange for testing a minimum of 48 hours prior to the intended test date.
- A "SafeKey" QR code will be issued with each negative test result. This "Safekey" QR code will be required to access indoor activities where masks may be removed. This includes indoor dining at Rosewood Bermuda's restaurants and bars, entering the Golf Club or pro shop, and the fitness center, the "Safekey" will also be required to board all Island Boats with more than 20 passengers.
- The use of face masks and adherence to social distancing standards are required within indoor facilities and in outdoor public spaces where social distancing cannot be maintained such as resort shuttles.
- Patrons must comply with restrictions on gatherings to a maximum of 20 people, with physical distancing in place.
- There is a government-mandated general curfew from 12:30 a.m. to 5:00 a.m.
- Guests and Residents of Bermuda are strongly encouraged to download and utilize the WeHealth Bermuda smartphone app, which provides anonymous notifications regarding COVID-19 exposure. The app is free and available for download via the Apple App Store, and Google Play Store.
Accommodations:
- Minibars will be pre-stocked however options for stocking including a variety of snacks and beverages can be ordered on request.
- To limit contact, housekeeping services have been modified, rooms will be serviced between the hours of 9:30 a.m. and 3:00 p.m. Housekeepers will not enter an accommodation if a guest is in. Housekeeping staff will not handle guest items.
Dining:
- A "SafeKey" QR code is required in order to access indoor dining, bars, and clubs.
- All dining outlets are open and observe social distance guidelines, as such reservations are required.
- Tables are limited to no more than 10 guests.
- The maximum group size is no more than 20 people.
- The use of face masks and adherence to social distancing standards are required when moving through indoor facilities, for example when walking to or from your dining table seat.
Wellness Facilities:
- Indoor Spa Treatments are available to guests with a negative arrival test.
- A "SafeKey" QR code is required in order to access indoor wellness facilities including the Fitness Center, locker rooms, saunas, and for spa treatments where face masks must be removed (ex: facial treatments).
- The Fitness Centre observes physical distancing between indoor equipment and exercise areas, as such maximum occupancy may be reduced to maintain distancing.
- Reservations for Spa, and APEX360 Fitness classes are required, Walk-ins are not permitted at this time
- A short questionnaire will be sent upon confirmation of a reservation to collect required personal information including address, telephone number, and email. The questionnaire should be completed and sent prior to the appointment.
- Please arrive no more than 15 minutes prior to appointment time.
- The use of face masks and adherence to social distancing standards are required within indoor facilities and in outdoor public spaces where social distancing cannot be maintained such as resort shuttles.
Golf, Tennis, Pool, and Beach Facilities:
- A "SafeKey" QR code is required in order to access indoor club facilities such as the Golf Clubhouse, Golf Club pro shop, and Sul Verde's indoor spaces.
- Tucker’s Point Golf Club is open including locker facilities, gym, and pro-shop.
- Tennis Centre facilities, as well as lessons, are available.
- The Beach Club is open for hotel guests and club members with specific access.
- Resort pools including the Palm Court Pool and the Castle Harbour Pool are open, Poolside food & beverage service is available from 11:00 a.m. to 5:30 p.m. The Horizon Pool and Fountain Pool at the Beach Club are closed until March 2022.
- The use of face masks and adherence to social distancing standards are required within indoor facilities and in outdoor public spaces where social distancing cannot be maintained such as resort shuttles.
