Travel Information as of: April 9, 2021
The Centers for Disease Control (CDC) recently named Bermuda a Level 4 destination, where the COVID-19 Risk is "Very High." Following guidelines and essential procedures shared by the Bermuda Ministry of Health, Rosewood Bermuda remains open to welcome both local guests for "staycations" as well as international guests in accordance with Bermuda's international travel requirements.
We remain fully dedicated to operating at the highest standards through "Commitment to Care," Rosewood Hotel Group’s new global health and safety program and have intensified hygiene and safety measures across all major touch points in our operations in accordance with guidelines issued by the Bermuda Ministry of Health, the World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC). We are delighted to welcome visitors once again, and we thank our loyal guests, members and community for their patience during this unprecedented time.
Travel Requirements
In light of our “new normal” of travel, the Bermuda Tourism Authority has prepared guidelines for travelers coming to Bermuda. Visitors are asked to comply with the following protocol:
Immunized Travelers:
- Immunized travelers must apply for Bermuda COVID-19 Travel Authorisation 1 to 3 days before departure and cannot travel to Bermuda without an approved Travel Authorization. Travel Authorization application requires an upload of a negative pre-arrival test result.
- Following negative results from both pre-arrival testing and airport arrival testing, immunized travellers may carry out all day-to-day activities.
- Immunized travellers from the UK may use resort facilities away from others, and must refrain from leaving the resort property until receiving a negative Day 4 test result.
- Immunized travellers must continue to follow the standard testing procedure on Day 4, Day 8, and Day 14 as appropriate, and continue to practice safety precautions including wearing masks, maintaining hand hygiene, and practicing physical distancing. Immunized travellers may be asked to present proof of immunization.
- Immunized travellers should consult the Bermuda Government website pertaining to travel for Immunized travellers.
Prior to flying, travelers to Bermuda must:
- Take a certified RT-PCR COVID-19 test, ideally within 72 hours of departure, but no more than 5 days prior to departure, and obtain a negative result. This applies to adults and children age 10 years and up. Children age 9 and under are exempt from testing and are subject to their adult travel companion's quarantine.
- Test results will be required to complete the Online Bermuda Travel Authorisation Form, for each traveler regardless of age. The form has a cost of USD75 for each traveler age 10 and up, and USD30 for children age 9 and under. This fee includes the cost of all COVID-19 testing required in Bermuda. Completion of The Travel Authorisation Form for each traveller within 72 hours of departure is a requirement to being permitted on planes departing for Bermuda.
- Ensure you have health insurance sufficient to cover costs related to a positive COVID-19 diagnosis in Bermuda.
- Pack a thermometer, as twice daily self-temperature checks will be required while on the island.
- Take standard precautions including wearing a face mask, social distancing, regular hand washing, and/or use of hand sanitizers en route to Bermuda.
On arrival in Bermuda, guests will be required to:
- Present a copy of the pre-departure COVID-19 negative test result
- Undergo COVID-19 testing at the airport (turnaround time is 4 to 24 hours in most cases).
- Remain quarantined in hotel room, suite, residence or hotel-designated space until COVID-19 test results are delivered. Travellers from the United Kingdom, or who have visited the United Kingdom in the 14 days prior to arrival in Bermuda are permitted to enjoy resort facilities (with the exception of indoor gym and spa facilities) following negative test results from airport arrival testing, however, they may not leave the resort premises until negative test results have been received from “Day 4” testing. On receipt of test results, guests should forward results to the concierge to clear quarantine.
- Testing applies to adults and children ages 10 and up. Children less than 10 years old are exempt from testing and are subject to their adult travel companion’s quarantine.
- Follow hotel safety protocols including the use of face masks (required by Bermuda law), social distancing, regular hand washing and/or use of hand sanitizer stations, and undergoing contactless temperature checks.
While on-island, guests will be required to:
- Follow standard safety protocols including the use of a face mask (required by Bermuda law), social distancing, regular hand washing and/or use of hand sanitizer stations, and undergoing contactless temperature checks.
- Perform twice daily temperature checks and report via the Travel Authorisation Form portal.
- Take a COVID-19 test administered on Day 4, Day 8, and Day 14 at easily accessible pop-up testing centres around the island or at Rosewood Bermuda. Beginning April 1, complimentary on-site testing will be available daily from 9:15 a.m. to 10:30 a.m. for hotel guests.
- Travelers from the United Kingdom, or who have visited the United Kingdom in the 14 days prior to arrival in Bermuda may dine in the hotel restaurants, and use the pool, tennis, and golf facilities following a negative result from airport arrival testing. UK travelers must refrain from dining off-property until a negative result from “Day 4” testing. UK travelers must refrain from attending large events, seminars or meetings until a negative result is received from “Day 8” testing. UK travelers should consult the “UK Traveller’s First 14 Days” guide for further information.
- Travelers and recent returning residents will be issued color-coded bracelets which denote the level of testing and permit the wearer access to activities as defined by Bermuda’s Ministry of Health within the “First 14 Days of Travel.”
- Comply with restrictions on gatherings with a maximum of 10 people. Please note that dining at Rosewood Bermuda/Tucker’s Point Club restaurants is limited to 6 people per party or less.
Departing Bermuda
- For certain destinations, travelers will be required to get tested for COVID-19 and obtain proof of a negative result prior to boarding their departing flight. Depending on the guest’s departure pattern, Bermuda’s mandated testing schedule (on Day 0, 4, 8, and 14) may already fulfill the guest’s destination requirements. Any traveler in need of an outbound test not covered by the existing testing schedule will be automatically booked for a pre-departure test matched with the 72-hour requirement, based on the traveler's departure date supplied on arrival into Bermuda.
- Alternatively, private on-site testing by a local lab may be arranged by Rosewood Bermuda's Front Desk team.
- Complimentary standard on-site testing is available on a daily basis from 9:15 a.m. to 10:30 a.m. for hotel guests. Reduced price testing is available for Tucker's Point Residence owners, Home owners, and Club members. Expedited testing will be available at USD250 per person, regardless of age.
- Requests for on-site test appointments must be made a minimum of 48 hours prior to the intended test date with Rosewood Bermuda Front Desk. Expedited testing is available between the hours of 9 a.m. to 12. p.m. only. A member of the Rosewood Bermuda team will confirm the testing site and time. Please note, private tests must be completed no more than 72 hours prior to departure.
- The lab will send results within 48 hours of testing, or within 12 hours in the case of expedited results.
- Cancellations for on-site testing must be made 24 hours prior to the test date, cancellations made less than 24 hours prior to the test date are subject to the full charge for the test.
- Travelers should review all travel protocols and requirements in place for their arrival destination as requirements may vary. Information regarding primary destinations may be found in these links: United Kingdom | United States | Canada
In the event of a COVID-19 Positive Test result:
- If a traveler becomes COVID-19 positive, is a close contact of a positive person, is symptomatic, or if a traveler is clinically diagnosed at any point, they will be subject to public health regulations and will be quarantined or isolated, as appropriate at their accommodation for up to 14 days.
- Special arrangements will be made by Rosewood Bermuda to allow for the safe quarantine of the guest during this time.
- Travelers who receive a positive test result for COVID-19, or whom health authorities believe could be positive will be fitted with an aqua electronic bracelet to assist with isolation/quarantine.
- Guests and Residents of Bermuda are strongly encouraged to download and utilize the WeHealth Bermuda smartphone app, which provides anonymous notifications regarding COVID-19 exposure. The app is free and available for download via the Apple App Store, and Google Play Store.
The full details are available at this link: https://www.gotobermuda.com/bta/press-release/bermuda-tourism-authority-update
What To Expect During Your Stay
The health and safety of our guests, members, and associates remain a paramount concern in light of the risks that COVID-19 presents, and as such has necessitated some changes in our services. The list below highlights these fundamental changes that visitors can expect to experience during their stay.
General Guidelines:
- The island of Bermuda requires all visitors to apply for Travel Authorization, and comply with pre-arrival testing, and on-island testing performed on arrival, on day 4, day 8, and day 14 at convenient pop-up test centers located within minutes from the resort.
- Complimentary on-site testing will be available daily from 9:15 a.m. to 10:30 a.m. for hotel guests. Reduced pricing will be available for Tucker’s Point residence owners, Home owners, and Club members. Results are guaranteed within 48 hours. Expedited testing is available on request between the hours of 9:00 a.m. to 12:00 p.m. with results confirmed within 12 hours. Contact resort concierge to arrange for testing.
- In accordance with the Government of Bermuda, residents and guests are required to wear a mask covering the mouth and nose when moving about in public spaces at the resort and about the island of Bermuda. Failure to wear a mask may result in individual fines of USD500, for a first offense, and USD1000 for each repeat offense.
- There is a general curfew from 11:00 p.m. to 5:00 a.m. until further notice, as set by the Government of Bermuda.
- Guests and Residents of Bermuda are strongly encouraged to download and utilize the WeHealth Bermuda smartphone app, which provides anonymous notifications regarding COVID-19 exposure. The app is free and available for download via the Apple App Store, and Google Play Store.
Accommodations:
- In-Room amenities have been modified to reduce contact. Minibars will not be pre-stocked however options for stocking including a variety of snacks and beverages can be ordered on request. Single-use cups are provided in place of glassware for the coffee and tea bar and in bathrooms. Towels and bathrobes will not be placed on hangers or racks, they will be provided in sterile bags to ensure cleanliness.
- To limit contact, housekeeping services have been modified, rooms will be serviced between the hours of 9:30 a.m. and 3:00 p.m. Housekeepers will not enter an accommodation if a guest is in. Housekeeping staff will not handle guest items. Turndown service will not be available during this time.
Dining:
- After a negative arrival test, guests and residents that have recently arrived from international destinations may dine indoors at their host hotel/resort restaurants only.
- After a negative “day 4” test result, guests and residents may dine indoors at restaurants outside of their host hotel/resort.
- Restaurants offer Al Fresco and Indoor dining based on a limited capacity to follow social distancing guidelines. As such reservations are required.
- Please note that for all restaurants, bars and clubs, tables are limited to a maximum of 6 people.
- Indoor Bar Service is not permitted at this time. Tucker’s Bar and the Bar at Sul Verde operate to serve guests of Island Brasserie and Sul Verde restaurant respectively.
Wellness Facilities:
- The Spa is open and available strictly on an appointment basis. In accordance with Bermuda Ministry of Health regulations, the spa is strictly avaialble to guests and members that have been in residence on the island of Bermuda for a minimum of 8 days, and have received a negative result on the required "day 8" test.
- Therapists will wear gloves and masks during treatments, Guests are required to wear masks on arrival, when moving abou the spa, public areas, and during treatments, as such certain treatments such as facials may not be available at this time.
- The Fitness Centre remains closed until further notice, personal training and fitness classes are not avaialble at this time.
Golf, Tennis, Pool and Beach Facilities:
- Tucker’s Point Golf Club is open including locker facilities, gym, and pro-shop. Golf Club Gym requires a physical distance of 10 feet between patrons, and is strictly available to guests, members, and residents with a negative result on the required “day 14” test.
- Tennis Centre facilities, as well as lessons, are available.
- The Beach Club is open with towel and bar service for hotel guests and members. Beach Club restaurant service will begin on April 1.
- Resort pools including the iconic Palm Court Pool, the Castle Harbour Pool, and the Horizon and Fountain Pools at the Beach Club are open. Poolside food & beverage service is available from 11:00 a.m. to 5:30 p.m.
- Masks must be worn when moving about the Golf Club, Tennis Centre, Beach Club and Pool terrace areas. Social distancing guidelines must be followed.
