Travel Information as of May 9, 2021
The Centers for Disease Control (CDC) recently named Bermuda a Level 4 destination, where the COVID-19 Risk is "Very High." Following guidelines and essential procedures shared by the Bermuda Ministry of Health, Rosewood Bermuda remains open to welcome local guests for "staycations" as well as international guests following Bermuda's international travel requirements.
We remain fully dedicated to operating at the highest standards through "Commitment to Care," Rosewood Hotel Group’s new global health and safety program and have intensified hygiene and safety measures across all major touchpoints in our operations following guidelines issued by the Bermuda Ministry of Health, the World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC). We are delighted to welcome visitors once again, and we thank our loyal guests, members, and community for their patience during this unprecedented time.
Travel Requirements
In light of our “new normal” of travel, the Bermuda Tourism Authority has prepared guidelines for travelers coming to Bermuda. Visitors are asked to comply with the following protocol:
Prior to flying, ALL TRAVELERS to Bermuda must:
- COMPLETE THE BERMUDA TRAVEL AUTHORISATION PROCESS ONLINE ONE TO THREE DAYS BEFORE DEPARTURE; a $75 fee per traveler is required, which includes the cost of all COVID-19 testing in Bermuda. Each passenger must have a form completed regardless of age. NOTE: Children 9 and younger do not have to be tested at any point, and their Travel Authorization fee is $30.
- Effective through June 5, 2021: All travelers aged 10 and up must take a PCR COVID-19 test and obtain a negative result no more than five days before arrival in Bermuda. The day of testing is day 0. Test results must be entered as part of the online travel authorization process and be presented upon arrival in Bermuda. Visitors without a pre-departure test will not be able to obtain Travel Authorization and enter Bermuda. Children aged 10-17 must receive parental consent to be tested. If consent is denied, the young traveler must quarantine for 14 days on arrival.
- Effective June 6, 2021: All travelers aged 10 and up must take a PCR COVID-19 test and obtain a negative result no more than three days before arrival in Bermuda. The day of testing is day 0. Test results must be entered as part of the online travel authorization process and be presented upon arrival in Bermuda. Visitors without a pre-departure test will not be able to obtain Travel Authorization and enter Bermuda. Children aged 10-17 must receive parental consent to be tested. If consent is denied, the young traveler must quarantine for 14 days on arrival.
- Wear face masks and practice physical distancing at the departure airport.
- Additionally, travelers are encouraged to pack a thermometer and acquire health insurance covering illness and injury outside of their home jurisdiction, including related to a positive COVID-19 diagnosis while in Bermuda.
On arrival in Bermuda, ALL TRAVELERS to Bermuda must:
- Show a copy of your Travel Authorization. If you do not have a printer, have ready a charged phone or tablet to show your Travel Authorization.
- If arriving through June 5, 2021: Present a copy of the pre-departure COVID-19 negative test result obtained no more than five days before arriving in Bermuda.
- If arriving on or after June 6, 2021: Present a copy of the pre-departure COVID-19 negative test result obtained no more than three days before arriving in Bermuda.
- Undergo PCR COVID-19 testing at the Bermuda L.F. Wade International Airport. This applies to adults and children ages 10 and up. Children less than 10 years old are exempt from the PCR COVID-19 test.
- After completing arrival testing at L.F. Wade International Airport, all travelers are required to head directly to their pre-booked accommodation to await arrival testing results. No other stops are permitted.
While on-island, IMMUNISED TRAVELLERS:
- Immunized travelers are welcome to enjoy available amenities at their accommodation while waiting for negative arrival PCR test results (typically, 24 hours or less). Social distance away from others must be maintained.
- After the immunized traveler's negative arrival test is received, the traveler's movement is no longer restricted, and the traveler is permitted to move throughout the island in accordance with any regulations in place by the Government of Bermuda at the time of visit.
- Practice physical distancing, hygiene, and mask-wearing in all public spaces including on all public transport (taxis, ferries, and buses).
- Take your own temperature twice per day and report via the online portal.
- Immunized travelers must take a COVID-19 test, administered on Day 4, Day 8, and Day 14 at convenient testing centers across the island, or via the resort’s on-site daily testing program (complimentary for hotel guests). Contact the front desk/concierge to schedule on-site testing.
- Comply with restrictions on gatherings to a maximum of 10 people, with physical distancing in place.
- Please Note: Children under the age of 17 are not required to be immunized however, children 10 and up are required to follow the same testing protocols as their parents while on the island. Non-immunized children under the age of 17 assume the status of their adult companions. Children traveling with immunized adults are not subject to “non-immunized traveler” quarantines noted below.
While on-island, NON-IMMUNISED TRAVELLERS:
- Must quarantine at the accommodation for four days until receiving a negative result from the Day 4 COVID-19 test. Provided social distancing is maintained, travelers will be allowed to use available hotel facilities including pools, restaurants, the beach club and the golf club while awaiting test results (note that spa and fitness center remain unavailable until receipt of negative results from "Day 14" test).
- Wear an issued Traveler Wristband for the first 14 days of their stay. Traveler Wristbands will be distributed during testing upon arrival. Travelers who do not wish to wear the wristband will be required to quarantine at their accommodation for 14 days.
- After negative day 4 test results are received, the traveler's movement is no longer restricted, and the traveler is permitted to move throughout the island in accordance with any regulations in place by the Government of Bermuda at the time of visit.
- Practice physical distancing, hygiene and mask-wearing in all public spaces including on all public transport (taxis, ferries and buses).
- Take your own temperature twice per day and report via online portal.
- All travelers must take a COVID-19 test, administered on Day 4, Day 8 and Day 14 at convenient testing centers across the island, or via the resort’s on-site daily testing program (complimentary for hotel guests). Contact the front desk/concierge to schedule on-site testing.
- Comply with restrictions on gatherings to a maximum of 10 people, with physical distancing in place.
- Children under the age of 17 are not required to be immunized however, children 10 and up are required to follow the same testing protocols as their parents while on the island. Non-immunized children under the age of 17 assume the status of their adult companions. Children traveling with non-immunized adults will be subject to quarantine. Children traveling with immunized adults are not subject to “non-immunized traveler” quarantine.
- EFFECTIVE JUNE 6, 2021, NON-IMMUNISED TRAVELLERS Will be subject to supervised quarantine for up to 14 days in a designated facility at their own expense.
Departing Bermuda
- For certain destinations, travelers will be required to get tested for COVID-19 and obtain proof of a negative result prior to boarding their departing flight. Depending on the guest’s departure pattern, Bermuda’s mandated testing schedule (on Day 0, 4, 8, and 14) may already fulfill the guest’s destination requirements. Any traveler in need of an outbound test not covered by the existing testing schedule will be automatically booked for a pre-departure test matched with the 72-hour requirement, based on the traveler's departure date supplied on arrival into Bermuda.
- Alternatively, private on-site testing by a local lab may be arranged by Rosewood Bermuda's Front Desk team.
- Complimentary standard on-site testing is available daily from 9:15 a.m. to 10:30 a.m. for hotel guests. Reduced price testing is available for Tucker's Point Residence owners, Homeowners, and Club members. Expedited testing will be available at USD250 per person, regardless of age.
- Requests for on-site test appointments must be made a minimum of 48 hours prior to the intended test date with Rosewood Bermuda Front Desk. Expedited testing is available between the hours of 9 a.m. to 12. p.m. only. A member of the Rosewood Bermuda team will confirm the testing site and time. Please note, private tests must be completed no more than 72 hours prior to departure.
- The lab will send results within 48 hours of testing, or within 12 hours in the case of expedited results.
- Cancellations for on-site testing must be made 24 hours prior to the test date, cancellations made less than 24 hours prior to the test date are subject to the full charge for the test.
- Travelers should review all travel protocols and requirements in place for their arrival destination as requirements may vary. Information regarding primary destinations may be found in these links: United Kingdom | United States | Canada
In the event of a COVID-19 Positive Test result:
- If a traveler becomes COVID-19 positive, is a close contact of a positive person, is symptomatic, or if a traveler is clinically diagnosed at any point, they will be subject to public health regulations and will be quarantined or isolated, as appropriate at their accommodation for up to 14 days.
- Special arrangements will be made by Rosewood Bermuda to allow for the safe quarantine of the guest during this time.
- Travelers who receive a positive test result for COVID-19, or whom health authorities believe could be positive will be fitted with an aqua electronic bracelet to assist with isolation/quarantine.
- Guests and Residents of Bermuda are strongly encouraged to download and utilize the WeHealth Bermuda smartphone app, which provides anonymous notifications regarding COVID-19 exposure. The app is free and available for download via the Apple App Store, and Google Play Store.
The full details are available at this link:
https://www.gotobermuda.com/bta/press-release/bermuda-tourism-authority-update
What To Expect During Your Stay
The health and safety of our guests, members, and associates remain a paramount concern in light of the risks that COVID-19 presents, and as such has necessitated some changes in our services. The list below highlights these fundamental changes that visitors can expect to experience during their stay.
General Guidelines:
- The island of Bermuda requires all visitors to apply for Travel Authorization, and comply with pre-arrival testing, and on-island testing performed on arrival, on day 4, day 8, and day 14 at convenient pop-up test centers located within minutes from the resort.
- Complimentary on-site testing will be available daily from 9:15 a.m. to 10:30 a.m. for hotel guests. Reduced pricing will be available for Tucker’s Point residence owners, Homeowners, and Club members. Results are guaranteed within 48 hours. Expedited testing is available on request between the hours of 9:00 a.m. to 12:00 p.m. with results confirmed within 12 hours. Contact the resort concierge to arrange for testing.
- In accordance with the Government of Bermuda, residents and guests are required to wear a mask covering the mouth and nose when moving about in public spaces at the resort and about the island of Bermuda. Failure to wear a mask may result in individual fines of USD500, for a first offense, and USD1000 for each repeat offense.
- There is a general curfew from 10:00 p.m. to 5:00 a.m. until further notice, as set by the Government of Bermuda.
- Guests and Residents of Bermuda are strongly encouraged to download and utilize the WeHealth Bermuda smartphone app, which provides anonymous notifications regarding COVID-19 exposure. The app is free and available for download via the Apple App Store, and Google Play Store.
Accommodations:
- In-Room amenities have been modified to reduce contact. Minibars will not be pre-stocked however options for stocking including a variety of snacks and beverages can be ordered on request. Single-use cups are provided in place of glassware for the coffee and tea bar and in bathrooms. Towels and bathrobes will not be placed on hangers or racks, they will be provided in sterile bags to ensure cleanliness.
- To limit contact, housekeeping services have been modified, rooms will be serviced between the hours of 9:30 a.m. and 3:00 p.m. Housekeepers will not enter an accommodation if a guest is in. Housekeeping staff will not handle guest items. Turndown service will not be available during this time.
Dining:
- All dining outlets are open on a limited basis in observance of social distancing guidelines, as such reservations are required.
- Only hotel guests may dine indoors until further notice. Outdoor dining is available for club members, island residents not staying at the hotel overnight, and travelers that have received a negative result on "Day 4" testing.
- No-contact In-Room Dining is available from 7:00 a.m. to 8:00 p.m. As of May 13, 24-hour in-room dining service will be available.
- Please note that for all restaurants, bars, and clubs, tables are limited to a maximum of 6 people.
- Indoor Bars will offer seated table service only until further notice for hotel guests. Outdoor seating for bars is available for club members, island residents, and travelers that have received a negative result on "Day 4" testing.
Wellness Facilities:
- Indoor Spa Treatments, APEX360 fitness classes, and the Fitness Centre are strictly available to immunized guests or guests who have received a negative “day 14” Covid test.
- Local regulations require a minimum of 10 feet physical distance between participants of indoor exercise facilities, as such maximum occupancy is limited.
- Reservations for Spa, and APEX360 Fitness classes are required, Walk-ins are not permitted at this time.
- As per Ministry of Health guidelines, a short questionnaire will be sent upon confirmation of a reservation to collect required personal information including address, telephone number, and email. The questionnaire should be completed and sent prior to the appointment.
- Please arrive 10 minutes prior to appointment time. Upon arrival, guests are asked to participate in a touchless
- temperature check
- The wearing of face masks is mandatory, as such treatments, wellness experiences, and fitness classes that require the removal of face masks (such as facial treatments) are currently prohibited until further notice.
Golf, Tennis, Pool, and Beach Facilities:
- Tucker’s Point Golf Club is open including locker facilities, gym, and pro-shop. Golf Club Gym requires a physical distance of 10 feet between patrons.
- Tennis Centre facilities, as well as lessons, are available.
- The Beach Club is open for hotel guests and club members with specific access.
- Resort pools including the iconic Palm Court Pool, the Castle Harbour Pool, and the Horizon and Fountain Pools at the Beach Club are open. Poolside food & beverage service is available at all pools.
- Masks must be worn when moving about the Golf Club, Tennis Centre, Beach Club, and Pool terrace areas. Social distancing guidelines must be followed.
