Rates are in U.S. Dollars and are subject to change and based on availability. Rates and Resort fees are subject to a 14% tax and 0.3% CTA.

Guarantee: By credit card
Credit Cards: Amex, Visa, MC, DC, DS
Cancellation: 48 hours prior to arrival. Exceptions may apply based on special event dates.

For villa reservations, a non-cancellation policy applies, and a full advance deposit is required at the time of booking to confirm the reservation.

Early Check-out: Once a guest has confirmed the length of stay at check-in, an early departure will incur a one-night charge at the reserved rate.

Check-in: After 4 pm
Check-out: Before 12 noon

Pets

The hotel offers the following rules for guests and their animal family members so that all guests enjoy a relaxing and memorable stay:

• A non-refundable pet fee of USD150 per pet, per stay, applies.
• Pets should always be on a leash.
• Parents should pick up any "deposits" left by their pets.
• No swimming or bathing allowed in the pool or hot tub. Per the County health code, pets are not allowed in these areas.
• Outside dining is available at Madera's bar terrace.
• No barking.

Hotel Pool Policy

To ensure a pleasurable experience for all hotel guests, the pool is open for enjoyment after 4 pm on the day of arrival and up until noon on the day of departure.

• The pool is for the exclusive enjoyment of registered hotel guests and Lifestyle Members. Maximum 4 registered guests per guest room and 3 registered guests per suite.
• Hotel guest name and room number are required for use of chairs, lounges, and service.
• Lounge chairs and tables cannot be reserved ahead of time, if they are left unattended for 30 minutes they will be considered available for other hotel guests and Lifestyle members.
• Parents are reminded that they are responsible for their child’s behavior. Loud, boisterous play is not permitted.
• Glass containers are prohibited in the pool and whirlpool areas. No outside food or beverages may be brought in.
• Pool toys and inflatables are not permitted with the exception of infant/toddler flotation safety devices.
• State and County regulations require that children under 16 must be supervised by an adult at all times at the pool and whirlpools.
• Per the County Health Code, pets are not allowed in the pool area.
• No lifeguard is on duty.
• Swimming attire or bare feet are only permitted at the pool and locker rooms.
• No amplified music or electrical appliances.

Smoke-Free Policy

Rosewood Sand Hill is a non-smoking environment. Smoking in the guest rooms, suites, villas, including balconies/gardens will result in a USD1,000 per day fee.