Since opening in 1997, Las Ventanas al Paraíso has been among the world’s most acclaimed properties. The resort sets the standard in luxury and superb service in Los Cabos with a host of special guest amenities and unique programs including, but not limited to, the following:
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Las Ventanas al Paraíso offers an amenity each evening that is unique in its anticipation of guest desires and needs: Aromatherapy Turndown Service. In the Rosewood tradition, from the beginning Las Ventanas has strived to take hospitality to new levels, with unparalleled attention to detail and unexpected amenities that surprise and delight the guest. The Aromatherapy Turndown is another special touch to enhance the guest’s experience that brings both pleasure and benefits.
Guests may select from a menu of four different aromatherapy oil blends, each offering a different experience. This extraordinary turndown experience for guests is provided in their suite each night of their stay. The oil blends are burned in small “chimneys,” filling the suite with a senses-stimulating aroma. Among the aromatherapy choices are: Romance Exotica, a beautiful and tender aromatherapy that blends ylang ylang and orange to awaken all the senses; Stress Relieving, imbuing a soothing synergy from lavender, pettigran and melissa; Spiritual Relaxing, an intriguing journey from a combination of grapefruit and rosewood; and Exuberance Balancing, inducing joy and happiness with a blend of bergamot, verbena and geranium.
Guests at Las Ventanas slide into a bed that feels just right—because they choose the linens from the resort’s Bed Sheet Menu. Four types of sheets are offered: Las Ventanas Classic, 100% best quality long-staple cotton from Egypt and the United States for a soft and comfortable sleep; Fresh Italian Linen, with a fresh and soft feel that is ideal particularly for the warm nights of the Baja summer; Smooth As Silk, 100% smooth, shiny and stimulating silk; and Luxurious and Lusty Sateen, 100% cotton from Italy imbued with a luxurious sateen texture. The sheet menu is available to guests staying in Oceanview and Oceanfront one- and three-bedroom luxury suites.
Every suite at Las Ventanas al Paraíso comes with butler and concierge service at no additional charge. It begins before the guest arrives: the butler learns all about the guests’ wishes and desires via an advance Guest Profile form. Upon arrival at the resort, the butler is there to welcome the guests, escort them to their suite, learn more about their needs and take complete care of them throughout their stay.
The butler coordinates all special requests, such as making sure a preferred beverage is always stocked in the mini-bar, providing instant fulfillment when something is requested, and planning and coordinating each day’s agenda, from making spa and dinner reservations to arranging golf tee times and outings, like sailing or shopping excursions.
Signature Villa guests enjoy an array of exclusive services including a dedicated Villa Host. The role of the Villa Host is to deliver the most private, residential and luxurious experience possible for guests staying in the resort’s Signature Villas. Akin to a personal assistant, the Villa Hosts passionately pamper guests from the moment they arrive, anticipating and granting their every need, wish and desire. These “personal angels” have been extensively trained in several different areas—from language to culinary to housekeeping—and intuitively cater to guests’ every whim and desire.
Las Ventanas has built a reputation as one of the world’s finest resorts on delivering incomparable personalized service—and the butler, Villa Host and concierge service for every suite adds a dimension that brings guests unprecedented pampering and attention to their needs.
Guests can take Las Ventanas home with them on the airplane—the tantalizing aromas and tastes, that is. The LVPAir service provides guests with an elegant, mouth-watering Las Ventanas dining experience for the trip home. Guests may choose from the special menus, or a personalized menu can be created. The fly-away, gourmet dining is packaged in an insulated, easy-to-carry Las Ventanas tote with a shoulder strap. The service caters to those taking commercial carriers as well as the many Las Ventanas guests traveling by private plane (so many, in fact, that local residents jokingly say Los Cabos’ private airport should be renamed Las Ventanas Airport.)
In Las Ventanas’ tradition of emphasizing special touches and attention to detail as the keys to attaining the highest levels of service, the resort provides sewing kits that are customized to match and complement the guest’s wardrobe. The staff unobtrusively takes note of the colors that predominate in the guest’s clothes, then a personalized sewing kit is prepared. For the guest’s convenience, each color of thread is pre-threaded through a needle. The very observant staff may determine the need to offer more colors over the days of the guest’s stay, or guests may also request additional ones.