Frequently Asked Questions

You can book a stay at Castiglion del Bosco, A Rosewood Hotel directly through our official booking website, by contacting our reservations team at +39 0577 1413001, or by email at CDelBosco.reservations@rosewoodhotels.com. Visit our Room Booking page to view availability, rates, accommodations, and exclusive offers.

Yes. Reservations booked directly through Castiglion del Bosco, A Rosewood Hotel can generally be modified or canceled through your booking confirmation or by accessing your reservation online. Modification and cancellation options may vary depending on the rate selected and booking terms. For assistance with changes to your reservation, please contact our reservations team at +39 0577 1413001.

The standard cancellation policies at Castiglion del Bosco, A Rosewood Hotel differ for Suite and Villa Bookings. For Suites, cancellations or amendments must be received by 4:00 PM local hotel time at least 30 days prior to arrival to avoid a penalty charge. For Villas, cancellations or amendments must also be made at least 30 days prior to arrival; eligible cancellations will receive a refund of 70% of the total booking cost. Reservations cancelled or modified after 4pm local time 7 days prior to arrival date are subject to 100% charge. Certain rate plans, accommodation categories, promotional offers, and holiday periods may have different cancellation terms. Guests are encouraged to review the specific cancellation policy provided at the time of booking.

Yes. Castiglion del Bosco, A Rosewood Hotel offers a selection of seasonal promotions, curated packages, and exclusive experiences throughout the year. Visit our Offers page to discover current opportunities designed to enhance your stay.

No, Castiglion del Bosco, A Rosewood Hotel is not an all-inclusive resort. Half-board (breakfast and either lunch or dinner) and full-board packages (breakfast, lunch, and dinner) are available upon request.

Castiglion del Bosco, A Rosewood Hotel offers a variety of luxury accommodations in Tuscany, including suite categories, two-bedroom suites and different villas. Explore all our accommodation offerings in the official Accommodation page.

All accommodations at Castiglion del Bosco, A Rosewood Hotel include complimentary Wi-Fi, a Nespresso coffee machine, Bluetooth speakers, a digital newspaper app, a salon-grade hairdryer, daily housekeeping, and a minibar replenished daily (excluding alcoholic beverages). Guests also enjoy thoughtful services designed to enhance their stay throughout the resort.

Amenities and inclusions vary by accommodation type. Villas offer additional exclusive benefits, such as complimentary breakfast, curated wine selections, in-villa dining, private pools, dedicated housekeeping services, and other personalized experiences.

Check-in for suites begins at 3:00 p.m*, with check-out at 12:00 p.m. For villas, check-in begins at 4:00 p.m., and check-out is at 10:00 a.m. Early check-in and late check-out may be available upon request, subject to availability. Please contact the resort's reservations or front desk team before your arrival to discuss available options.

Yes. Castiglion del Bosco, A Rosewood Hotel offers connecting suite options for families and groups. Depending on the suite category, accommodations may connect through an internal door, an outdoor area, or a shared corridor. As connecting accommodations are subject to availability, guests are encouraged to contact the Reservations team in advance at +39 0577 1413001 or CDelBosco.reservations@rosewoodhotels.com to confirm availability.

Yes. Select suites and villas at Castiglion del Bosco, A Rosewood Hotel offer scenic views of the resort's historic borgo, the rolling hills of the UNESCO-listed Val d'Orcia, and the nearby village of Montalcino. Some villas also feature views of the golf course, providing a distinctive Tuscan setting.

Yes. Castiglion del Bosco, A Rosewood Hotel offers several accessibility solutions to support guests with different needs. These include ramps for suites with steps at the entrance, ground-floor bedrooms in select villas, and additional bathroom supports in selected rooms.

The maximum occupancy at Castiglion del Bosco, A Rosewood Hotel varies by accommodation type, ranging from 2 guests in our Junior Suite to up to 12 in our largest Villas. For larger families or groups traveling to Tuscany, connecting rooms and multi-bedroom accommodations may also be available.

Yes. Castiglion del Bosco, A Rosewood Hotel offers complimentary cribs, subject to availability. Extra beds may also be available in select accommodations for an additional fee or as permitted by the room category. Please contact the reservations team before your arrival to confirm availability and accommodation options at +39 0577 141300 or via email, CDelBosco.reservations@rosewoodhotels.com.

Yes. Our villas are serviced by the same team as our suites and include dedicated housekeeping services. Food and beverage experiences are also available, and additional personalized services and customized experiences can be arranged upon request, subject to availability.

Castiglion del Bosco, A Rosewood Hotel features five premier dining venues:

• Ristorante Campo Del Drago, a Michelin-starred restaurant in Tuscany offering a journey through Tuscany's culture in a warm, intimate atmosphere;
• Osteria La Canonica, a trattoria-style Tuscan restaurant located within the medieval borgo;
• The Lobby Bar, an intimate space with a Tuscan fireplace, ideal for a light snack, afternoon tea with fresh treats, or a nightcap;
• La Canonica Cooking School, where you can unlock the secrets of traditional Italian cuisine and get hands-on with cooking classes;
• Pool Bar, perfect for a fresh and simple Italian specialty under the warm Tuscan sun.

Reservations are strongly recommended for all our Tuscan restaurants, particularly during weekends, holidays, and peak travel seasons in Italy. We recommend booking in advance to secure your preferred dining time.

Yes, Castiglion del Bosco, A Rosewood Hotel restaurants prioritize inclusivity and offer a wide range of vegetarian, vegan, and gluten-free menu options across its restaurants in Tuscany. If you have specific dietary requirements or food allergies, please inform your server or contact the restaurant in advance, and our culinary team will do its best to accommodate your needs.

In-room dining is available, allowing guests to enjoy meals and beverages in the comfort and privacy of their suite or villa. Please contact the hotel for current hours and menu offerings.

Yes. Castiglion del Bosco, A Rosewood Hotel offers Brunello di Montalcino wine tastings at its historic on-property winery, located just steps from the hotel's main facilities. Tasting experiences can include tours of the production areas and Sangiovese vineyards, while in-villa guests can also enjoy wine tastings arranged directly in their villa.

Yes. Castiglion del Bosco, A Rosewood Hotel offers several romantic private dining experiences in the Tuscan countryside, including scenic setups overlooking the vineyards and rolling hills. Villa guests can also enjoy private in-villa dining, creating an intimate setting for special occasions.

Yes. Castiglion del Bosco, A Rosewood Hotel offers family-friendly dining, with dedicated kids' menus available at both Ristorante Campo del Drago and Osteria La Canonica.

At Castiglion del Bosco, A Rosewood Hotel, guests can enjoy a range of wellness experiences including fitness and yoga classes, biking and hiking trails, and pool relaxation time. Designed to promote relaxation and well-being, you can also unwind at The Spa to complement your stay at our luxury hotel in Tuscany. Visit our Wellness page for more information.

The Spa offers a range of treatments, including massages, facials, body therapies, beauty services, and signature rituals inspired by the essence of Tuscany. Visit The Spa treatment menu for the latest treatment offerings.

The Spa is open daily from 10am to 7pm.

We strongly recommend booking your spa treatments in advance, particularly during holidays and peak travel periods, to secure your preferred appointment time. Reservations can be made through the phone number +39 0577 1913001.

Yes, non-hotel guests can reserve spa treatments. However, the spa pools are exclusively reserved for in-house guests.

Yes, Castiglion del Bosco, A Rosewood Hotel offers private fitness classes and personal training sessions. Visit our Fitness page to learn more about available programs.

Castiglion del Bosco, A Rosewood Hotel offers a variety of experiences that showcase the best of Tuscany, including truffles hunting, wine-tasting tours, cooking classes, and other curated activities designed to highlight Italy's culture, nature, cuisine, and local attractions.

Most experiences offered by the hotel are available year-round, although some are seasonal. Truffle hunting is not available in May, while seasonal dining experiences are offered during the warmer months. Availability may vary, so guests are encouraged to check with the hotel when planning their stay.

Advance reservations are recommended for guided excursions, private and popular seasonal activities to ensure availability and personalized service.

Yes. Castiglion del Bosco, A Rosewood Hotel offers select experiences to non-hotel guests, subject to availability. Food and beverage experiences, as well as wine tours and tastings at the on-property winery, are available to external guests.

Yes, the hotel offers a collection of family-friendly experiences in Tuscany designed to create lasting memories. Please contact us at +39 0577 1413001 to discuss options tailored to your family's interests.

Yes, we can customize every activity to create personalized experiences and private excursions based on guests' interests and preferences.

Yes. Castiglion del Bosco, A Rosewood Hotel offers a variety of activities that can be customized for groups, allowing experiences to be tailored to guests' interests and preferences.

Castiglion del Bosco, A Rosewood Hotel features two main pools, as well as a private pool at each of its 11 villas. One of the main pools is a designated “silent pool,” designed for guests seeking a peaceful, relaxing atmosphere. While families and children are welcome, it is intended to provide a quieter environment rather than being adults-only.

Yes. Guests can visit the winery through guided vineyard tours, which include the opportunity to enjoy Brunello di Montalcino wine tastings. Learn more on our Winery Experiences page.

Yes. Guests can enjoy the Truffles & Brunello experience, which includes truffle hunting in Tuscany, by advance reservation. To book, please contact our team at +39 0577 1413001.

Yes. Castiglion del Bosco, A Rosewood Hotel is home to Italy's only private golf club, set within the UNESCO-listed landscape of Tuscany's Val d'Orcia.

Castiglion del Bosco, A Rosewood Hotel offers a variety of experiences and private transportation to help guests explore the UNESCO-listed Val d'Orcia and its surrounding attractions. For greater flexibility, guests can also rent a car to visit nearby villages and explore the Tuscan countryside at their own pace.

Castiglion del Bosco, A Rosewood Hotel offers a variety of event settings for intimate weddings, private celebrations, family gatherings, meetings, and incentive groups. The property can also accommodate full resort buyouts for larger celebrations and exclusive events.

The hotel offers a diverse selection of indoor and outdoor event venues, including refined dining spaces, intimate settings such as the Members' Cellar and Cigar Room, and scenic outdoor venues including the Belvedere Garden, Capanna Vineyard, and historic Castle Ruins. Visit the resort's official Events Listing page to explore our full venue collection.

Castiglion del Bosco, A Rosewood Hotel can accommodate up to 250 guests for a full-property buyout, making it suitable for larger celebrations, weddings, and private events.

Yes, the resort has a dedicated Events Team that supports guests and event planners throughout every stage of the planning process, from the initial concept through to the event's execution.

Yes. Castiglion del Bosco, A Rosewood Hotel offers customized food and beverage services for events, with menus curated to suit each guest's preferences and the style of the occasion.

Yes. Castiglion del Bosco, A Rosewood Hotel can host destination weddings in Tuscany, from intimate elopements and gatherings to large celebrations requiring exclusive use of the estate. The resort's wedding specialists can create customized proposals including accommodations, catering, transportation, event setups, décor, entertainment, and additional services to make your special day truly memorable.

Yes. Castiglion del Bosco, A Rosewood Hotel offers both full and partial resort buyouts for private events.

A full resort buyout for up to 250 guests includes exclusive use of the resort's suites, villas, Spa, restaurants, infinity pools, historic borgo, and gardens. For groups of up to 100 guests, a partial buyout includes exclusive use of select suites in the borgo, their outdoor area, and an infinity pool, while the villas can be booked separately.