HEALTH AND SAFETY MEASURES
The vaccination process in Italy is managed by the Government and over 90% of the Italian population (over 12 years of age) has been fully vaccinated.
GUEST JOURNEY - ACCESSING THE RESORT AND ALL ITS FACILITIES FROM 1 MAY TO 15 JUNE 2022
• There is no longer any obligation to present a valid EU Digital COVID Certificate, negative PCR test result or a certificate proving recovery from Covid-19 to access the Resort and all its indoor and outdoor facilities, including the restaurants and The Spa.
Please ensure that you are up to date on the latest government regulations when travelling to Italy by contacting your local embassy or visiting the Italian Ministry of Health website for updates.
For any further assistance, please contact the Resort directly.
GUEST JOURNEY - BEYOND THE RESORT
In Italy, it is still mandatory to use a FFP2 masks when:
All our associates are temperature screened before entering the resort. If an employee is displaying any symptoms relating to the virus, they will be sent home and the COVID-19 safety procedure will be activated.
All our associates have been required not to come to work if they are feeling unwell or had contact with anyone who is suspected or confirmed as having Covid-19.
All associates are required to wear face masks, maintain social distancing and sanitize all touch points after usage.
All our associates receive continuous training on hygiene and cleanliness standards specific to their functional area.
RESORT OPERATIONAL UPDATES
The health and safety of our guests and associates is our utmost priority.
In following the World Health Organization, along with the Italian health authority (Istituto Superiore di Sanità) and Rosewood Commitment to Care, we have put in place new cleaning protocols and safety procedures to ensure we meet our guests needs while doing our part to keep you, our associates, and our communities safe.
COMMITMENT TO CARE
Guided by local and international health experts, and in compliance with our partners, we have introduced Commitment to Care, our new global health and safety program that will offer heightened standards for hygiene and cleanliness at all Rosewood properties around the world. By continuously enhancing our stringent health and safety protocols, we would like to personally ensure the well-being of every guest, visitor and associate, from the moment a reservation is confirmed till check-out.
To learn more about the Commitment to Care Global Health and Safety Program please click here https://www.rosewoodhotels.com/en/covid-19-update