To ensure that you have all the time you need to get prepared for your Sense, A Rosewood Spa experience, we recommend that you arrive 20 minutes before the beginning of your appointment. Please note that late arrivals will be impacted on the duration of the scheduled appointment. You will need a valid credit card to confirm your reservation.
For your comfort, we provide you access to bathrobes, bath towels, sandals, disposable underwear, and vanity products.
Please kindly inform us at the time of reservation of your health status and any allergies or injuries that might have an effect on your treatments.
To reschedule or cancel a reservation, we kindly ask that you inform us no later than 24 hours before your appointment to avoid being charged for the treatment. Please note that customers who do not show up for their appointments or cancel last minute will be charged the full price of the treatment.
For in-room treatment, a 30% surcharge is added to the listed price. For appointments outside of spa hours, a 50% surcharge will be applied.