Silence, peace and respect are part of our sense spa philosophy. Please consider other guests' space and privacy, and please silence any electronic devices you might have before entering the spa facilities. We highly recommend showering before any treatment to ensure you are maximizing your treatment benefits.
Treatments are carefully planned to accommodate each and every guest. In the spirit of mutual respect, we kindly request that you arrive on time. Check-in time is a minimum of 15 minutes prior to the start of your treatment. Late arrivals will be completed within the scheduled treatment time, while the fee will remain unchanged.
SCHEDULING & CANCELLATION
To schedule or to rebook. contact our Sense spa receptionist. who will be happy to assist you in choosing the right treatment. All treatments should be booked in advance to ensure availability. Our spa receptionist will need valid credit card information to confirm any bookings.
If you wish to reschedule or cancel your booking. please be advised that 24 hours notice is required in order for us to accommodate your request, or two hours if the appointment is made on the same day. No-show or last-minute cancellations will incur a 100% charge.
Bathrobes, slippers and disposables are available at Sense spa for your treatment sessions.
HEALTH CONDITIONS & ALLERGIES
Please assist our Sense spa team by informing us of my allergies or injuries that may make the treatment you have chosen unsuitable. We will be happy to advise safer alternatives. Kindly consult with your physician before receiving any treatment or using our facility.
VALUABLES LOSS OR DAMAGE
Please secure your valuables. Sense spa will not be held responsible for any loss or damage during your visit.
Treat someone to experience the magic of Rosewood Hotels & Resorts.
Choose from a traditional gift card or e-gift instant delivery.
10:00 a.m. to 6:00 p.m.
+1 284 495 5555