Frequently Asked Questions

You can book a stay at Rosewood Hong Kong directly through our official booking website, or by contacting our reservations team at +852 3891 8888. Visit our Room Booking page to view availability, rates, accommodations, and exclusive offers.

Yes. Reservations booked directly through Rosewood Hong Kong can generally be modified or canceled through your booking confirmation or by accessing your reservation online. Modification and cancellation options may vary depending on the rate selected and booking terms. For assistance with changes to your reservation, please contact our reservations team at +852 3891 8888.

The standard cancellation policy at Rosewood Hong Kong requires reservations to be canceled or modified by 3 pm hotel local time the day prior to arrival in order to avoid a penalty charge. In the event the hotel is notified any later than this, a charge equivalent to the rate for the first night of the stay will be due. Certain rate plans, accommodation categories, promotional offers, and holiday periods may have different cancellation terms. Guests are encouraged to review the specific cancellation policy provided at the time of booking.

Yes. Rosewood Hong Kong offers a selection of seasonal promotions, curated packages, and exclusive experiences throughout the year. Visit our Offers page to discover current opportunities designed to enhance your stay.

Rosewood Hong Kong offers a variety of luxury hotel rooms, suites, and signature suites designed for comfort and elegance in the heart of Victoria Harbour. Explore all our accommodation offerings on the official Accommodation page.

Accommodations at Rosewood Hong Kong include a range of luxury amenities designed for comfort and convenience. Guests can enjoy complimentary Wi-Fi, a 55-inch TV, a Nespresso coffee machine with tea, a minibar, 24-hour in-room dining, luxury linens, an extensive pillow and bedding selection, daily housekeeping with evening turndown service, and a marble bathroom with a freestanding soaking tub, twin walk-in showers, twin sinks, a separate WC, a vanity table, and a walk-in wardrobe.

Check-in at Rosewood Hong Kong begins at 3:00 PM, and check-out is at 12:00 PM local time. Please contact our front desk if you require assistance with early check-in or late check-out requests.

Yes, our 5-star hotel in Hong Kong offers a variety of family-friendly accommodations, including connecting rooms that provide additional space, privacy, and flexibility for families and groups traveling together. We recommend contacting the  hotel directly to confirm availability and arrange your preferred room configuration.

Select rooms and suites at Rosewood Hong Kong offer views of the city skyline or Victoria Harbour. Guests can enjoy city views from the Kowloon Peak View Room or panoramic harbour views from the Grand Harbour View Room. Select accommodations with private terraces or outdoor space are also available and can be booked directly through the Reservations team at hongkong.reservations@rosewoodhotels.com.

Yes. Rosewood Hong Kong offers accessible accommodations thoughtfully designed to provide a comfortable stay for guests with mobility or accessibility needs. Please contact the reservations team before your arrival to discuss your specific accessibility requirements.

Maximum occupancy varies by room type, ranging from up to 3 guests in our rooms to up to 7 guests in our three bedroom suites.

Yes. Complimentary cribs are available upon request, subject to availability, while extra beds are available in select room and suite categories.

For guest rooms, children aged 12 and under stay complimentary when using existing bedding. Extra beds for guests aged 13 and above are available for HKD 900 plus a 13% service charge per night.

For suites, children aged 0–5 stay complimentary (including Manor Club access), children aged 6–12 are charged HKD 550 plus a 13% service charge per night (including Manor Club access), and guests aged 13 and above are charged HKD 2,000 plus a 13% service charge per night, also including Manor Club access. Availability of extra beds depends on the room or suite category.

Yes, the hotel offers residential-style accommodations in Hong Kong designed for guests seeking a more spacious and comfortable stay. For details on available residences and extended-stay options, please contact the hotel directly.

Rosewood Hong Kong features a collection of restaurants and bars including The Legacy House, serving refined Cantonese cuisine and recognized as a MICHELIN Guide Hong Kong & Macau one-star restaurant (2024–2025); CHAAT, specializing in contemporary Indian cuisine and also awarded a MICHELIN Guide Hong Kong & Macau one-star rating (2024–2025); and HENRY, offering modern American cuisine inspired by traditional butchery and Texas barbecue.

Guests can also enjoy afternoon tea at The Butterfly Room, artisanal pastries at Butterfly Patisserie, Italian dining at BluHouse, French cuisine at Marmo Bistro, Spanish-inspired dishes at Bayfare Social, and cocktails with live jazz at DarkSide. Whether you're looking for fine dining, afternoon tea, casual dining, or sophisticated cocktails, Rosewood Hong Kong offers a diverse range of culinary experiences in Hong Kong.

Reservations are strongly recommended for dining at Rosewood Hong Kong to secure your preferred time. Walk-ins are available at XX, subject to availability. Guests can reserve a table online through the hotel's Dining page.

For online cake purchases from Butterfly Patisserie, guests can visit the Rosewood Hong Kong online shop.

Yes, Rosewood Hong Kong restaurants prioritize inclusivity and offer a wide range of vegetarian, vegan, and gluten-free menu options. Please inform your server of any dietary requirements upon arrival.

In-room dining is available 24 hours daily at Rosewood Hong Kong. Please consult our in-room dining page for a complete selection of offerings.

No, Rosewood Hong Kong doesn’t have a rooftop restaurant. However, CHAAT, Bayfare Social, BluHouse, and XX offer terrace seating facing the Victoria Harbour.

Yes, The Legacy House, HENRY, Bayfare Social, CHAAT, Holt’s Café, BluHouse, and Marmo Bistro offer private dining rooms, ideal for romantic occasions and gatherings of any group size.

Yes. Holt’s Café and BluHouse at Rosewood Hong Kong offer kids’ menus, providing family-friendly dining options for younger guests.

Restaurants at Rosewood Hong Kong offering views of Victoria Harbour include The Legacy House, CHAAT, BluHouse, Bayfare Social, and XX. Guests can enjoy waterfront views while experiencing the hotel’s diverse culinary offerings.

Rosewood Hong Kong offers a holistic approach to well-being through Asaya Spa by Guerlain, Private Wellness Lodges, and a range of curated wellness experiences. Guests can anso enjoy treatments, moonlight yoga sessions, and renowned hair styling services at Rossano Ferretti HairSpa.

Asaya Spa by Guerlain at Rosewood Hong Kong offers a curated and extensive spa menu, from body treatments to massages and facials. Consult the spa treatment menu to explore Asaya Spa offerings.

Asaya Spa at Rosewood Hong Kong is open daily from 9:00 a.m. to 10:00 p.m. The Asaya Fitness Centre is available 24 hours daily, and Rossano Ferretti HairSpa is open daily from 10:00 a.m. to 8:00 p.m. by reservation only.

Yes, it is strongly recommended to book your spa treatments in advance to ensure availability. Reservations can be made through the phone number +852 3891 8588 or directly via the official Spa page at Rosewood Hong Kong website.

Spa facilities are available to non-hotel guests with a valid spa reservation. Reservations can be made by calling +852 3891 8588 or by booking directly through the official Spa page on the Rosewood Hong Kong website.

Yes, Rosewood Hong Kong offers fitness classes and personal training. Class schedule and trainer information are available on the Fitness page.

Rosewood Hong Kong offers a curated selection of experiences designed to showcase the city’s culture, creativity, and lifestyle. Guests can enjoy unique activities such as cocktail classes, museum tours, and other personalized experiences. Visit the hotel’s official Experiences page for the latest offerings and availability.

Many experiences offered by Rosewood Hong Kong are available year-round.

Yes, it is recommended to reserve your desired experiences in Hong Kong in advance to ensure availability and personalized service.

No, curated experiences offered by Rosewood Hong Kong are not available for non-hotel guests.

Yes, Rosewood Hong Kong offers a variety of family-friendly activities designed to create lasting memories. Families can enjoy experiences such as the Artistic Journey of Discovery, a private art tour showcasing the hotel’s stunning collection, and the Creative Plate Design Workshop with Artist Leo Wong, a hands-on activity where participants create their own unique pieces.

Please contact the concierge to explore additional options tailored to your family’s interests.

Yes, the hotel has a dedicated concierge team specialized in arranging bespoke private excursions. Please contact the hotel to begin planning your personalized itinerary.

Rosewood Hong Kong offers a variety of group activities designed to showcase the city’s culture, art, and heritage including China’s Artistic Masterpieces at the Palace Museum, a personalized tour exploring Chinese artistic heritage; A Journey into Chinese Ink Painting, where guests discover the connection between ink painting and calligraphy with a skilled artist; and Contemporary Visual Culture at M+, featuring the works of Asia’s first international museum of visual culture.

Please contact the concierge to arrange group experiences tailored to your interests.

Located in Hong Kong’s Victoria Harbour waterfront, Rosewood Hong Kong offers convenient access to the city’s cultural attractions, natural landscapes, and family-friendly experiences. Guests can explore the destination through self-led itineraries designed by the hotel’s Cultural Ambassadors, including Cultural Discoveries, Escape to Nature, and Family Adventures. Bespoke experiences can also be arranged to uncover Hong Kong’s heritage and traditions with a local expert.

Yes, Rosewood Hong Kong is connected to K11 Musea at Ground Floor, Level 2 and Level 5.

Yes, you can view the Symphony of Lights from our Premier Harbour View Room. Please note, however, that the Hong Kong Tourism Board has announced plans to introduce a new immersive light performance to replace ‘Symphony of Lights’, expected in the second half of the year.

Rosewood Hong Kong is an ideal venue for a wide range of occasions, including corporate gatherings, meetings, elegant weddings, private social events, and special celebrations.

Rosewood Hong Kong offers a variety of sophisticated spaces, including Grand Ballroom, The Gallery, Pavilion Hall, Salons, Botanical Kitchen, and Intimate venues. Partial or full property buyouts are also available for larger occasions. The full venue listings can be consulted in our Events page.

The largest venue, The Grand Ballroom, can host up to 780 guests.

Yes, there is a dedicated events team available to provide personalized planning services to ensure every detail of your event is perfectly executed.

Yes, Rosewood Hong Kong events feature world-class on-site catering, ensuring a memorable culinary experience for your guests.

Yes, our luxury hotel in Hong Kong can host weddings with stunning views of Victoria Harbour, offering elegant venues and personalized wedding experiences in a memorable waterfront setting. The hotel's dedicated events team can assist with planning and creating a bespoke celebration.