• Butler service
  • 24-hour in-room dining
  • Daily in-villa continental breakfast
  • Daily housekeeping & turndown service
  • Complimentary welcome beverage
  • Nespresso coffee machine & tea
  • Daily fresh fruit bowl & bottled water
  • Fully equipped kitchen with Sub-Zero and Wolf appliances
  • Wolf stainless steel outdoor gas grill
  • Hairdryer
  • Heated swimming pool, outdoor terrace and private boat dock
  • Home automisation system to control blinds and entertainment
  • Laundry room with washer and dryer
  • WiFi

This four-bedroom private residence boasts floor-to-ceiling views, a lagoon-level media room, and an airy living area, seamlessly blending relaxation and entertainment. The dining room and kitchen are perfect for group gatherings, offering a breathtaking view of the crystalline lagoon. This villa features dual master suites and two queen doubles, all with en-suite bathrooms. The villa also includes oversized private decks, outdoor garden rain showers, and a private elevator for easy access to its various rooms. Guests also enjoy a spectacular full-sized pool that stretches over the serene lagoon, creating a tranquil and luxurious oasis.

TERMS & CONDITIONS – RESORT SUITES 

Rates are in US Dollars, per Suite, per night, in single or double occupancy, subject to applicable taxes and fees currently: 16% IVA and 5% OCC tax, 15% service charge, Local Eco Fee of MXN32.57 (per suite, per night). Taxes and fees are subject to change according to local, state or federal regulations.

 

There is an additional charge of USD 130.00 per night for a third person (12) years of age or older subject to taxes and service charges.

 

Rates are in the European plan (meals not included unless specified).

 

Deposits  

Availability and quoted rates are not guaranteed and can change until the reservation is confirmed with a paid deposit. 

 

Cancellation Policy 

Cancellation, no-show, change of dates, or early departure outside of the terms below will result in forfeiture of the full deposit (becomes non-refundable).     

 

Please review your resort policy according to your travel dates and suite category.

 

Travel Insurance: We strongly recommend the purchase of travel insurance to assist in case of unforeseen changes in your travel plans or last-minute cancellations. Rosewood Mayakoba cannot be made responsible for cancellations due to family emergencies, health-related issues, weather conditions, or airline schedule changes and cancellations. 

 

TERMS & CONDITIONS – PRIVATE RESIDENCES (VILLAS) 

Rates are quoted in U.S. Dollars (USD), per villa, per night, and are subject to applicable taxes and fees, currently 16% VAT, 5% occupancy tax, 15% service charge, and a local eco fee of MXN32.57 (per villa, per night). Taxes and fees are subject to change without notice according to local, state, or federal regulations.   

 

The following services are included in the resort’s Private Residences when booking the Best Available Rate (BAR): 

 

Daily breakfast at the residence

Complimentary roundtrip transfer from/to Cancun's International Airport (CUN) in one (1) luxury vehicle for guests arriving and departing at the same time/date. Transfers cannot be substituted for any other activity, service, or resort credit. 

For stays of five consecutive nights or longer, a complimentary chef-led lunchtime cooking class will be offered to all guests of the villa; once per stay. 

Please review the services and amenities included for each offer on the resort’s website or contact the reservations department if you have any questions.  

Deposits 

Availability and quoted rates are not guaranteed and can change until the reservation is confirmed with a paid deposit. 

 

Cancellation Policy 

Cancellation, no-show, change of dates, or early departure outside of the terms below will result in forfeiture of the full deposit (becomes non-refundable).   

 

Please review your resort policy according to your travel dates and villa category.

 

Travel Insurance: We strongly recommend the purchase of travel insurance to assist in case of unforeseen changes in your travel plans or last-minute cancellations. Rosewood Mayakoba cannot be made responsible for cancellations due to family emergencies, health-related issues, weather conditions, or airline schedule changes and cancellations. 

 

Deposits 

Availability and quoted rates are not guaranteed and can change until the reservation is confirmed with a paid deposit. 

 

GENERAL RESORT POLICIES 

Arrival/Departure  

Check-in time is 3:00 pm  

Check-out time is 12:00 pm 

Early arrivals and late departures are subject to availability. Changing facilities are available at Sense Spa for early arrivals and late departures. Specific suite assignments including specific locations may be requested but are not guaranteed.   

 

Changes  

Changes to a confirmed reservation prior to arrival may be subject to different rates, minimum length of stay requirements, or other restrictions. 

 

Children  

Cribs, sofa beds, and/or rollaway beds are available, in select room categories, and must be requested prior to arrival. Consult with the resort’s reservations department or concierge regarding activities scheduled at Rosewood Explorers kids club. 

 

Credit Card Guarantee  

All reservations must be guaranteed with a valid credit card (American Express, Visa, Mastercard, or Discover).  

 

Currency Policy  

Mexican law prohibits cash transactions in a currency other than Mexican pesos as a form of payment for goods and services. All credit card transactions will be made in Mexican pesos and Rosewood Mayakoba is not responsible for exchange rate variations.  

 

Filming and Drones  

The enjoyment, safety, and privacy of guests, residents, and associates are of primary concern to Rosewood Mayakoba. Filming for commercial purposes is strictly prohibited in private or public areas of the resort. The use of unmanned aerial systems or drones is strictly prohibited on or above resort property.  

 

Meal Plan Options

A full American Plan (breakfast, lunch, and dinner) is available at USD190 (subject to 21% tax; beverages and gratuities not included). The Meal Plan is not available during the Festive Season. Please inquire with the resort’s reservations department for updated meal plan options.  

View Meal Plan here

 

Minimum Stay Requirements

A minimum length of stay may apply on certain dates. Please confirm with the resort’s reservations department any stay requirements over your preferred dates. 

 

Pet Policy  

Rosewood Mayakoba welcomes cats and dogs, allowing up to two pets per accommodation. A fee of USD 150 (plus 16% VAT) will apply per stay.

Pets are permitted in restaurants, bars, swimming pools, and surrounding areas when on a leash, but are not allowed on the beaches. If your pet is in a public area, please ensure it is either on a leash or in its carrier.

Owners should pick up any "deposits" left by their pets.

Pets should never be left unattended in the accommodations.

Contact our reservations department if you have any questions.  

More information

 

Smoke-free Policy

Rosewood Mayakoba, in compliance with local laws, maintains a smoke-free environment throughout the resort indoor areas. Smoking of any kind is not allowed in any of our suites, villas or residences. If this policy is violated, a cleaning fee of one night of the daily rate plus taxes will be charged.