Service charge & Taxes
Room rates are subject to 15% service charge and 10% consumption tax.
Cancellations
The hotel’s standard cancellation policy requires that any cancellation or amendment to a reservation is received 8 days prior to arrival in order to avoid a penalty charge. In the event the hotel is notified any later than this, a charge equivalent to the rate for the entire stay will be due. Please note that group bookings, certain period and promotions are subject to different terms conditions, which are detailed either in the group contract or promotion details.
Arrival & Departure
Check-in is from 3p.m. on the day of arrival and check-out on the day of departure is at 12:00 noon.
Transfers
Rosewood Miyakojima can arrange chauffeur service with luxury vehicles at an additional charge.
Additional Person Policy
Rosewood Miyakojima is a child-friendly resort and offers a range of services for children of all ages. Up to two children aged 5 years and below may stay in their parent’s room in existing bedding at no additional cost. Children aged 6 years and above are considered as an adult and will require their own bedding. In certain room types, an extra bed can be provided based on the maximum occupancy per room. A charge of 50,000 Japanese Yen applies for an extra bed for any third person.
Pet Policy
Pets are not allowed to stay at Rosewood Miyakojima. Certified service animals are exempt.
Smoking Policy
Rosewood Miyakojima has implemented a smoke-free policy as a commitment to providing a safe and healthy environment for guests and associates alike. Our smoke-free policy applies to cigarettes, cigars, pipes (including electronic and e-cigarettes), and vape pens or e-cigars.
Drones Policy
The use of unmanned aerial systems is strictly prohibited on or above resort property.
Age Requirement for Check-in
Guests under 18 years old staying without a guardian are required to submit a Parental Consent Form.
If the form is not submitted, the reservation may be declined.
Personal Photography
Guests are welcome to take photographs or videos for personal and non-commercial purposes as a keepsake of their stay.
However, we kindly ask that you refrain from taking photos and videos that may identify other guests, staff members, or personal details such as vehicle license plates.
Consideration During Photography
When taking photos or videos, please be mindful of other guests to ensure a comfortable and respectful environment for all.
We kindly ask that you refrain from the following:
- Remaining stationary for extended periods in areas such as lobby, restaurant dining rooms or the center of the beach
- Using equipment such as selfie sticks, gimbals, lightning or tripods in a way that may obstruct walkways or pose a risk of contact with others
- Speaking loudly or calling out in a manner that disrupts the atmosphere during shooting
- Moving or damaging equipment or facilities within the facility
- Photography or videography accompanied by a photographer or videographer
Photography or videography that may contrary to public order and morals
Commercial Photography/Videography
Photography or videography for commercial purposes (such as advertisements or promotional content) is not permitted unless prior approval has been obtained from Rosewood Miyakojima.
If unauthorized commercial photography is identified, we may request that it be discontinued immediately.
Photo Weddings
Photo weddings are only permitted when arranged through officially recognized photographers or videographers approved by Rosewood Miyakojima.
Please note that photo wedding sessions not approved in advance—whether for personal or commercial purposes—are strictly prohibited.
Request for Cooperation
If any behavior contrary to the above policies is observed, our staff may approach you to provide guidance.
In certain cases, we may ask that photography or videography be ceased.
We appreciate your understanding and cooperation in helping us ensure a pleasant and respectful experience for all guests.
