RESORT INFORMATION: DECEMBER 4, 2020
Rosewood Little Dix Bay is pleased to announce that the resort is currently open and accepting reservations. The resort’s wellness and recreational facilities including Sense, A Rosewood Spa®, the fitness center, tennis courts, two pools and private beach will be available for overnight guests only, with the property’s open-air dining outlets accepting guests, locals and other visitors of the island, as well.
As always, the safety and wellbeing of Rosewood Little Dix Bay’s guests, visitors and associates remain of the utmost priority and we are dedicated to facilitating the safest and most comfortable experience possible. Through Rosewood Hotel Group’s new global health and safety program Commitment to Care, created in accordance with guidelines issued by the World Health Organization (WHO), Rosewood Little Dix Bay has implemented intensified hygiene and safety measures across all major touch points to protect the care and well-being of the resort’s collective community. The resort is also adhering to the new health and safety guidelines for all international visitors that have been put in place by the Government of the British Virgin Islands.
For immediate questions regarding upcoming reservations, please call Rosewood Little Dix Bay at +1 284 495 5555.
TRAVEL INFORMATION: JANUARY 28, 2021
The government of the British Virgin Islands has announced the COVID-19 protocols required for entry into the country following the decision to open borders to tourism on December 1, 2020.
Phase one of the re-opening of the tourist industry will follow the below requirements:
Protocols Apply to: Visitors, residents, work permit holders, belongers/bvislanders, family and friends.
By Air (Starting 12/1/2020): Visitors can arrive at the Terrance B. Lettsome Airport (EIS) on Tortola.
By Sea (Starting 04/15/2021): Arrival at Roadtown Ferry Terminal.
Test: Proof of negative COVID-19 PCR test taken within 5 days of arrival.
Insurance: Proof of medical insurance that includes coverage for COVID-19.
Upload: Visit the BVI Gateway Online Portal to complete a travel declaration, upload test results and insurance information at least 48 hours prior to departure. Visitors will receive approval in the form of a BVI Gateway Traveler Authorization Certificate in order to visit the BVI.
Travel to BVI: Travelers will not be able to board the flight or ferry without their travel authorization and confirmed negative PCR test results. Travelers are also advised to have a printed or electronic copy of the travel authorization certificate with them on arrival as well as their negative PCR test results, ticket and passport.
Please note: As of Monday, January 11, 2021, a full ban on travel from the Dominican Republic will be implemented for all arrivals into the BVI.
Arrival, Test & Contact Tracing App: Upon arrival, officials will perform health screening including temperature check plus a COVID-19 PCR test (children under 5 are exempt from testing). Visitors will also be required to download to their phone a contact tracing application and use a wearable device (tracking bracelet). Lastly, visitors will be given an appointment for their day 4 test.
Transportation: Visitors must take “approved” transportation to their accommodations.
4 Day Quarantine – On Land: Visitors MUST quarantine for four (4) full days (your arrival day is considered day zero) on the property of their approved accommodation, or at their own home. Upon arrival, visitors will be required to quarantine inside of their room/suite/villa until receipt of the results from the PCR test taken upon arrival. (On average, the turnaround is 24-48 hours.)
Tourism properties and businesses must attend training and be inspected by the BVI Ministry of Health to be “Gold Seal Certified”. Visitors can quarantine at the hotel, villa or guesthouse of their choice as long as it is “Certified”. Visitors will be allowed to move about the property including going to the beach, for example, if the property has one, or attending an outdoor fitness class. However, guests will not have access to the resort Spa, Fitness Center, Children’s Club or Resort Pools during the first four days of quarantine.
4 Day Quarantine – On Boat: Visitors CAN quarantine for four (4) days on their yacht. Vessels will be able to move within territorial waters during the quarantine period, but they may only moor at approved sites. Yachts must be provisioned before guests arrive and board. A 30-foot radius around your boat becomes your “mobile bubble” with swimming and snorkeling allowed in this 30-foot radius.
Day Four Test: On the morning of the fourth day of the quarantine period visitors must take another COVID-19 PCR test (turnaround time is expected to be 24 hours). If negative, visitors will be able to move freely within the resort property lines and are still advised to properly wear face masks at all times when entering a public area of the resort (indoor or outdoor).
Costs: All PCR tests, a contact tracing app, and a wearable device will be at the visitor’s expense. Costs will now be $175 total per person for two COVID-19 tests, a contact tracing bracelet rental, and a COVID-19 monitoring app. The fee can be paid online at bvigateway.bviaa.com and on the BVI app in advance of travel.
Test to Leave the BVI: Visitors will need a test before they leave to enter the USVI, Puerto Rico, or another Caribbean country by air or vessel. The cost is $70. The pre-departure test can be booked through the app, or when given your day 4 test. Note: The government will not allow a visitor to leave the country if they test positive. They will need to quarantine in an approved location for 14 days at their expense.
For visitors traveling back to the United States: As of Tuesday, January 26, 2021, the CDC will require a test to be taken no more than 72 hours prior to re-entry. Proof of a negative result or documentation of having recovered from COVID-19 must be provided to the airline prior to boarding.
How to Get More Information: Web: Official BVI Travel Protocols Information | WhatsApp: 284-496-6129 | Email: reopening@bvitourism.com | Contact Rosewood Little Dix Bay, directly.
GUEST EXPERIENCE
Day 0:
On arrival at the Terrance B. Lettsome International Airport, Beef Island guests will be directed to the Welcome Center for screening before going through Immigration and HM Customs. Guests will do a PCR test and a mobile phone with contact tracing software is provided. Once immigration and HM Customs are cleared the guests will be met by the resort associate who will be wearing masks and gloves will be used to tag the guest’s luggage.
Guest will be transported to the dock in a sanitized transportation. Temperature check of each guest to be administered and recorded prior to boarding the boat. Guests will receive a red bracelet that must be worn until negative arrival PCR results are received. Sanitization of hands to be done upon embarkation. Guests' luggage will be sanitized prior to being placed on the boat. Physical distancing to be enforced while guests are on board the boat, particularly if there is more than one party.
Upon arrival at the resort, guests will be met by their butler and be asked to sanitize upon entering the property. Guests must go into in-room quarantine immediately upon arrival until their airport test results are received by the resort within 24-48 hours.
Guests are escorted to the door while maintaining physical distancing. Information will be left in the room to assist guests with maneuvering around as well as information on how to contact the butler. Butler will then contact the guest via phone to review the details of the reservation. Guests will not be free to enjoy all resort services until the day 4 test results are received on day 5.
Care Kit: A care kit consisting of 2 masks, 3 disinfectant wipes, and a small 15ml hand sanitizer will be placed in the room on arrival, with the content being replenished on request.
Laundry Procedures: No guests’ laundry and dry cleaning will be accepted from day 0 to day 5 to prevent the risk of contamination.
Day 1 - 3:
Guest will receive their arrival test results by e-mail.
If the test result is NEGATIVE:
Guests will be required to remain inside the resort and can use the following facilities
until they are tested on Day 4. Guests will receive a yellow bracelet that must be worn until the final Day 4 negative test result is received.
Guest can use:
Guests can’t use:
Day 4:
The final PCR test will take place. Limited access to resort facilities, detailed above, will still be in place until the final test result.
If the test result is NEGATIVE:
Once the result is negative, our guests are allowed to move within the territory without limitation and usage of the entire resort facilities and guests will be required to have their mobile device with them, with the tracing software active. Guests will receive a green bracelet to wear for the remainder of their stay.
*If at any point test results come back positive guest will go in quarantine for 14 days at the assigned room without any access to the resort facilities, quarantine protocol will be implemented immediately, and contract tracing will be initiated.